Sales Coordinator

Wolseley UK; Nottingham; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading specialist trade merchant in Nottingham is seeking a Sales Coordinator. You will be the first point of contact for customers and will support the sales team with order processing. Ideal candidates should possess exceptional customer service skills and a strong work ethic. This full-time role offers a competitive salary of up to £26,500 plus bonuses and benefits.

Benefits

Bonus opportunities

Generous pension scheme

Annual leave

Access to healthcare

Cycle to Work scheme

Qualifications

• Exceptional customer service skills.
• Confident in speaking with customers in person and over the phone.
• Strong work ethic and punctuality.

Responsibilities

• First point of contact for customers in person, over phone, and email.
• Managing a centralised inbox and dealing with customer queries.
• Supporting sales order processing and managing customer accounts.

Skills

Customer service

Communication

Teamwork

Sales processing

Job description

Salary

Up to £26,500 + Bonus + Excellent Benefits

Role

Sales Coordinator – Nottingham – Burdens

About us

So, who are we? We are Burdens and Fusion Utilities, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Coordinator based in Nottingham you’ll be responsible for:

• Being the first point of contact for customers in person behind the trading counter, over the phone and via email.

• Managing a centralised inbox, dealing with customer queries and providing exceptional customer service at all times

• Supporting the team with sales order processing and processing quotes

• Managing a ledger of customers to upsell and expand accounts. You will also be reaching out to dormant accounts to win business

This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am – 5.00pm with no weekend working

What we’d like you to have

• A good attitude and to be confident speaking with customers both in person and over the phone. We are looking for an individual to get stuck in!

• A strong work ethic and punctuality

• Exceptional customer service skills and to go above and beyond for our customers

• To be a team player, supporting the team where possible

We look forward to receiving your application!