Sales Coordinator

Pertemps Bristol Commercial; Keynsham; On-site; GBP 27,000; Full time

Job summary

A leading recruitment agency is seeking a Sales Coordinator for its office in Longwell Green, Bristol. The role involves driving the renewal of service contracts, preparing accurate quotations, and providing exceptional customer support. The ideal candidate will have experience in customer service and a strong attention to detail, ensuring all customer records are updated and relevant documentation is managed effectively. This fixed-term position offers a salary of £27,000 and requires working Monday to Friday.

Qualifications

• Experience in customer support roles.
• Skilled in managing service contracts and quotations.
• Strong organizational abilities and attention to detail.

Responsibilities

• Drive the renewal of service contracts.
• Deliver accurate quotations to customers.
• Respond to customer inquiries promptly and effectively.
• Coordinate with internal teams on service and invoicing issues.

Skills

Customer service orientation

Attention to detail

Quotation preparation

Invoicing and account management

Job description

Sales Coordinator

Location : Longwell Green, Bristol

Hours : Monday - Friday, 8 : 30am - 5 : 00pm

Salary : £27,000

Fixed term 12 months

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You will drive the smooth renewal of service contracts, deliver accurate quotations, and keep departments aligned to ensure every customer receives outstanding service.

Main Duties

Service Contracts & Customer Support

• Prepare and issue quotations for service contracts.
• Track, chase, and renew service contracts while updating all relevant documentation.
• Set up new service contract numbers and maintain accurate customer records.
• Produce and manage renewal and service due reports.
• Respond promptly to customer enquiries via web and email.
• Liaise with customers and internal teams to resolve invoicing and account-related issues.
• Update customer contact information and ensure customer intelligence remains accurate and up to date.

Administration & Reporting

• Process job sheet requests and raise service work orders for A Serv, B Serv, LBK and monthly services.
• Monitor the Service Due Tracker weekly to ensure timely scheduling.
• Review SLAs and prepare supporting documentation for management approval.
• Coordinate with the accounts team to manage invoicing, credit notes, and aged debt follow-up.
• Verify and log all purchase orders and contracts accurately.

Tendering & Compliance

• Manage and maintain pre-qualification documentation, certifications, and tender submission...