Sales Coordinator

V&C; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A high-end luxury interiors brand in Greater London is looking for an Export Coordinator to support their UK and international sales teams. The role involves managing customer service queries, coordinating orders, and maintaining communication with clients. The ideal candidate will be organized and proficient in English, with multilingual skills being a plus. Experience with CRM systems and strong time management skills will be essential. This is a unique opportunity to work in a design-led environment.

Qualifications

• Enthusiastic, organized, and motivated to thrive in a design-led environment.
• Excellent written and spoken communication skills.
• Strong organizational and time management skills.

Responsibilities

• Act as the first point of contact for after-sales queries.
• Liaise with logistics and production teams for live orders.
• Support sales team with quotes, proforma, and order dispatch.

Skills

Organizational skills

Customer service

Communication (English)

Multilingual abilities (especially German)

Microsoft Office proficiency

Tools

CRM systems (experience with Prospects CRM)

Job description

V&C Associates are proud to partner with a high-end luxury interiors brand renowned for bringing timeless sophistication and understated elegance to some of the world’s most refined interiors from hotels, restaurants and spectacular house. The organisation looking for Export Coordinator to join the team at their central London office and showroom in London.

The Role

As the business expands, we are looking for a calm, confident, and well-organised professional to join a friendly and collaborative team.

You will support both the UK and international sales teams by managing customer service queries, coordinating order processing and dispatch, and maintaining regular communication with B2B clients, agents, and distributors.

This role also provides cover for colleagues during business travel, client meetings, or annual leave, ensuring that daily operations continue smoothly.

Key Responsibilities

• Act as the first point of contact for after-sales queries and ensure timely resolution.
• Liaise with logistics and production teams to update customers on live orders.
• Support the sales team with preparing quotes, proforma s, balance payments, and order dispatches.
• Maintain accurate records on CRM and MRP systems.
• Handle phone and email enquirers professionally and efficiently.
• Provide general administration support to the sales department.

Candidate Profile

• The ideal candidate is enthusiastic, organized, and motivated to thrive in a design-led, luxury environment.
• Communicate clearly with excellent written and spoken English.
• Multi - Lingual would be a huge advantage, especially German.
• Confident, detail-focused, and able to multitask effectively in a fast-paced setting.
• Demonstrate strong organizational and time management skills.
• Proficient in Microsoft Office and comfortable working with CRM systems (experience with Prospects CRM is advantageous).