Sales Controller

Pembrook Resourcing; Guildford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A well-renowned dealership in Guildford is seeking a Sales Controller to drive vehicle sales and enhance customer relationships. The ideal candidate will have a full UK driving license and demonstrate excellent numeracy and literacy skills, along with knowledge of the used car marketplace. Responsibilities include maximizing sales opportunities, preparing sold vehicles for customers, and maintaining comprehensive customer information. This role is vital for delivering exceptional customer service and achieving sales targets.

Responsibilities

• Sell the maximum number of vehicles while achieving the best profit.
• Maximise sales opportunities for all manufacturer products.
• Plan and organise daily selling activities for additional sales.
• Maintain regular contact with existing customers for repeat business.
• Work with colleagues to deliver high levels of customer service.
• Carry out accurate appraisals of part exchange vehicles.
• Manage vehicle preparation and customer handover.
• Develop full product knowledge of offerings and competitors.
• Ensure accurate maintenance of customer information and sales activities.

Skills

Full UK driving licence

Smart appearance

Excellent numeracy and literacy

Competency in IT

Knowledge of the used car marketplace

Job description

Sales Controller

Pembrook Resourcing are looking for a Sales Controller to join their client, a well renowned dealership within the area.

Job Purpose

The role of the Sales Controller is to:

Be responsible for the sale and control of vehicles through the business.

Key Responsibilities

• To sell the maximum number of vehicles via the use of an effective sales process, whilst at the same time achieve the best profit for the business.
• Ensure sales opportunities are maximised for the full range of manufacturer products and services including accessories, warranties, service and finance.
• Plans and organises own daily selling activities to create additional sales opportunities.
• Maintains regular contact with all existing customers to ensure that relationships are maintained for potential repeat business.
• Works with colleagues and other teams across the business to deliver high levels of customer service.
• Carry out accurate appraisals of all vehicles offered for part exchange and agree a price with the customer and Sales Manager.
• Manage the preparation and handover of sold vehicles to customers ensuring that the customer is given a full briefing on the operation of the vehicle and its controls. Introduce customers to aftersales staff in order that they are aware of the facilities and procedures.
• Develop and maintain full product knowledge of all products, accessories, prices and key features of major competitors.
• Ensure all customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively. Maintain the showroom environment and external displays to agreed standards.

Skills & Knowledge

• Full UK driving licence.
• Smart appearance.
• Excellent numeracy and literacy.
• Competency in IT.
• Knowledge of the used car marketplace.