Sales Consultant - Womenswear

Fenwick Limited; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading department store group in Greater London is seeking a Sales Consultant for their Womenswear department. The ideal candidate should have experience in a senior sales role and a strong interest in Womenswear. Responsibilities include assisting the Sales Manager, coaching the team, and ensuring excellent customer service. This role offers various perks such as annual leave and employee discounts.

Benefits

25% Colleague Discount

28 days annual leave

Birthday day off

Holiday Purchase Scheme

24/7 online GP

Pension scheme

Qualifications

• Experience in a senior sales or similar role/business is essential.
• Excellent communication and strong interpersonal skills are required.
• Passion for delivering excellent customer service is necessary.

Responsibilities

• Assist the Sales Manager and coach the team.
• Ensure effective handling of customer queries.
• Drive productivity and sales in the Womenswear department.

Skills

Excellent communication skills

Strong interpersonal skills

Knowledge of premium Womenswear

Passionate about customer service

Job description

Are you looking for a new exciting role in our Kingston store? We are on the lookout for passionate people who are experts in all things Fashion for our Womenswear department who want to showcase the very best of their knowledge to our customers.

About the role

Our Sales Consultants are our product experts in-store. Working to assist the Sales Manager, you will work alongside and your team coaching and developing them whilst role modelling excellence to surprise and delight our customers.

As the Sales Consultant, you will ensure all customer queries are handled effectively whilst coaching and developing the team and leading the pack with your knowledge. You will work with pride and passion to drive productivity and sales as a subject matter expert in all things Womenswear.

When you join Fenwick, you\'ll receive;

• 25% Colleague Discount (across most areas)
• 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
• Birthday day - 1 additional day off in the month of your birthday
• Holiday Purchase Scheme option to buy up to 5 days leave
• WeCare a 24/7 online GP, mental health support service, get fit programme and more.
• 'Perks*' - a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
• Pension scheme

About the candidate

We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed‿

• Experience in a senior sales or similar role/business (Essential)
• An excellent communicator with strong interpersonal skills
• A strong interest and knowledge of premium Womenswear
• Passionate about delivering excellent customer service
• A strong interest in Fenwick and the brands we sell

About Fenwick

Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed our customers\' expectations, and we are always on the lookout for talent to join us.

We have 8 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say four of our stores also house our functional teams, allowing for a truly collaborative approach.