Sales Consultant

DFS Furniture Ltd; Croydon; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading upholstery retailer in the UK is seeking a Retail Sales Advisor for their Croydon store. The role involves understanding customer needs and providing exceptional service. Ideal candidates will have strong communication skills and a passion for achieving goals. Benefits include guaranteed minimum earnings, customer service bonuses, ongoing training, and substantial career progression opportunities. Weekend and bank holiday work is required, as peak trading periods demand flexibility.

Benefits

Monthly guaranteed earnings

Monthly customer service bonus

Lifestyle discounts

Ongoing training and development

Excellent career progression

Staff product discount

Qualifications

• Willingness to listen and learn in a customer service environment.
• Ability to work towards and achieve goals or deadlines.
• Self-motivated with a passion for exceptional customer service.

Responsibilities

• Understand customer needs and build engaging relationships.
• Provide high levels of customer service in a retail setting.

Skills

Strong communication skills

Enthusiasm and drive

Goal achievement

Job description

DFS are looking for a Retail Sales Advisor at our Croydon store, CR0 4YJ.

About DFS:

DFS are the leading upholstery retailer in the UK - we are extremely passionate about making and selling high quality, great looking sofas since 1969! For four years running we are one of the UK's Top Employers, featuring in The Sunday Times' Top 30 Best Big Companies to Work For (2017) and winning the award for Best Improver (2017). What a great time to join DFS!

Our Role:

Understand what our customers want having created an engaging relationship to allow us to highlight the furniture the customer falls in love with. We pride ourselves in providing the highest levels of customer service, so strong communication skills are essential. Through our detailed and in depth learning programme we will give you all the information and product knowledge to be successful all we ask is that you are willing to listen and learn.

About You:

• Have bags of enthusiasm, drive, and excellent communication skills
• Be able to show how you`ve worked to and achieved goals or deadlines
• Be self motivated with the passion to deliver exceptional customer service.

What`s in it for you:

• Monthly Minimum earnings guaranteed
• Monthly customer service bonus of up to £750
• Lifestyle scheme (discounts off major retailers, holidays, entertainment etc)
• Ongoing training and development
• Excellent career progression
• Staff Product Discount for yourself and friends and family

The nature of our business means you will work weekends and Bank Holidays and you can sometimes work additional hours at peak trading periods, likeChristmas and the weeks around Bank Holidays.

How to Apply:

By Clicking ‘Apply now’ or visit our careers website for more information - www.dfscareers.co.uk