Sales Associate, Selfridges-Birmingham

Jimmy Choo; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A global luxury brand in Birmingham seeks a Sales Associate to deliver exceptional customer service. You will build a client database, support promotional events, and be expected to uphold luxury lifestyle standards. The role is part-time (24 hours per week, flexible) and offers competitive perks including holidays and discounts.

Benefits

25 days of holidays

Products allowance and discount

Birthday day off

Private healthcare

Exclusive employee sales

Qualifications

• Dedicated team player who can communicate effectively with clients and colleagues.
• Understanding of luxury lifestyle and ambition to achieve sales targets.

Responsibilities

• Provide exceptional customer service by knowing the product well.
• Build and maintain a personal client database.
• Resolve customer complaints promptly.

Skills

Customer service

Knowledge of luxury lifestyle

Communication skills

Team player

Job description

Overview

Jimmy Choo:

Sales Associate, Boutique

About working for Jimmy Choo:

Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.

Permanent- Part-time, 24 hours per week, fully flexible to work any 3 days over 7

What You’ll Do

As a Sales Associate, you will:

• Provide exceptional customer service by developing a detailed knowledge of the product.
• Develop detailed knowledge of the product in order to provide exceptional customer service.
• Build, develop, and maintain your own client database and demonstrate the luxury lifestyle in everything you do.
• Resolve customer complaints promptly.
• Replenish stock and support the team in stock takes.
• Participate in and present Jimmy Choo during promotional events and other activities.
• Have the opportunity to contribute ideas and suggestions that will support the Store’s performance.

What We’d Love to See

You’ll be a dedicated team player who is able to communicate well with colleagues and clients. You will have an understanding of the luxury lifestyle and be prepared to go the extra mile to achieve targets.

Our values - creative, courageous and passionate

Equality, diversity and inclusion

At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.

Jimmy Choo Perks

• 25 days of holidays
• Products allowance and discount
• Birthday day off
• Private healthcare
• Exclusive employee sales

If you want to become a part of the Jimmy Choo family, we'd love to hear from you - Apply Today!

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences.Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V