Sales Associate INTIMISSIMI - Full Time

oniverse; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fashion retail company in London is seeking a motivated Sales Assistant. In this role, you will provide excellent customer service, establish customer relationships, and assist with fitting room services. Ideal candidates should have experience in sales and customer service, a passion for fashion, and strong interpersonal skills. Join us for competitive benefits including staff discounts, paid holidays, and career progression opportunities.

Benefits

Staff Discount

Generous Uniform Allowance

28 Days Paid Holidays

Extensive Training

Career Progression and Personal Development

Referral Scheme

Birthday Off (Paid)

Qualifications

• Proven experience in sales and customer service environments.
• Comfortable and confident in engaging with a diverse range of customers.
• Consistently presents a polished and professional appearance.

Responsibilities

• Deliver excellent customer service to all customers.
• Establish relationships with customers.
• Assist customers in fitting rooms with measuring and fitting services.
• Operate cash registers with accuracy.
• Maintain the cleanliness of the store.

Skills

Sales & Customer Service Experience

Interpersonal Skills

Time Management Skills

Approachable

Adaptable & Confident Seller

Job description

Role Overview

We are currently seeking an enthusiastic and reliable individual to join our company as a Sales Assistant at one of our INTIMISSIMI stores located in London. As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.

Key Functions and Responsibilities

• Deliver excellent customer service to all customers
• Establish relationships with customers
• Introduce add-ons, promotions, and upcoming events to enhance the customer experience
• Assist customers in fitting rooms, providing measuring and fitting services when requested
• Prioritize customer needs while performing any task within the store
• Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts
• Report any transaction discrepancies to the Store Manager
• Adhere to cash handling rules and regulations
• Maintain the cleanliness of the store in compliance with Health & Safety regulations
• Ensure merchandise is displayed correctly according to company guidelines
• Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel
• Assist in any area of the store as requested by the Store Manager, including stock room duties
• Perform additional duties as needed to support the smooth running of the business

Qualifications

• Passion for Fashion: A deep enthusiasm for the fashion industry
• Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality
• Sales & Customer Service Experience: Proven experience in sales and customer service environments
• Approachable: Comfortable and confident in engaging with a diverse range of customers
• Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations
• Professional Image: Consistently presents a polished and professional appearance
• Interpersonal & Time Management Skills: Excellent communication and time management abilities

ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.

Benefits

• Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide
• Generous Uniform Allowance: Receive a uniform allowance per brand
• 28 Days Paid Holidays
• Extensive Training: Comprehensive training on product knowledge and customer service
• Career Progression and Personal Development: Opportunities for growth and development within the company
• Referral Scheme: Benefit from our employee referral program
• Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit

Join the ONIVERSE UK family now! Joining ONIVERSE means becoming part of a global family that prioritises personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within. If you’re looking for a career that is dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.