Sales Associate

DAINESE; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading motorcycle gear retailer in Greater London is seeking a full-time Sales Associate for their store. The role involves delivering excellent customer service, assisting customers with purchases, and maintaining store presentation. Candidates should have a high school diploma, two years of relevant retail experience, and a love for motorcycle gear. The employer values team spirit, communication skills, and the ability to work flexible hours, including occasional overtime. This position offers opportunities for personal growth within the company.

Qualifications

• Must provide excellent customer service and drive sales.
• Previous experience in retail environments, especially structured sports or fashion, is preferred.
• Ability to work flexible hours, including occasional overtime.

Responsibilities

• Provide quality customer service and detailed product information.
• Assist with merchandise returns and maintain store cleanliness.
• Support loss prevention efforts and report theft incidents to management.

Skills

Customer service skills

Communication skills

Team spirit

Knowledge of motorcycle gear

Education

High school diploma or GED equivalent

2 years related experience

Job description

Job Title:

Sales Associate

Reports To:

Retail Store Manager

Department:

Retail

Hrs per Wee: Full Time ( Flexible from Mon to Sat)

Location:

Dainese Store London E1 6LT

Dainese UK Limited is looking for a full time sales associate at the Dainese London Store. The candidate MUST be able to offer a positive in store experience and drive sales. The resource can grow in the role. Some previous experience possibly in structured sport/fashion/jewellery retail environments is most welcome. Outgoing and with good communication skills, and team spirit. A love of motorcycle gear and motorbikes is a plus. Salary can vary based on experience.

Summary:

To provide excellent customer-focused shopping experience and sales through efficient and timely assistance by performing the following duties:

• Provide quality customer service, assistance with purchases, suggestive selling and detailed product information.
• Build and maintains an understanding of the store’s products and price information
• Adhere to all Company policies regarding sales, operations, branding, and marketing.
• Handle merchandise returns and/or exchanges in accordance with store policy.
• Attend store meetings and training sessions as requested.
• Maintain a neat and orderly store at all times to include re-stocking and organizing of products on the sales floor and back storage, as well as dusting and vacuuming all areas.
• Assist with loss prevention, reports any theft or suspected theft by customers or employees to management.
• Answer retail phones and emails.
• Unload deliveries to include lifting and carrying boxes and stocking in appropriate areas when needed.
• Perform other related duties as assigned by Store Manager, Retail Coordinators, or VP of Operations.

Occasional overtime may be required for special events, and can include working at off-site events.

Other duties may be assigned. We support individual talents and foster professional growth.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous experience in the motorcycle industry represents a plus.

Education/Experience:

High school diploma or GED equivalent; two years related experience or training; or equivalent combination of education and experience.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate and is typically indoors.

Dainese UK Limited is the UK subsidiary of Dainese S.p.A.