Sales Associate

Fiskars; City Of London; On-site; GBP 25,000 - 35,000; Part time

Job summary

A leading Danish design house in London is seeking a part-time Sales Associate to provide exceptional service in their flagship store. Ideal candidates should have at least two years of luxury sales experience and excellent customer service skills. This role offers performance-related commission and a contributory pension scheme, working closely with customers to enhance their shopping experience.

Benefits

Performance-related commission

Contributory pension scheme

Life assurance

Qualifications

• Minimum two years’ experience in a similar position.
• Experience with other luxury brands.
• Proficient in English, with excellent verbal and written skills.

Responsibilities

• Work closely with customers to determine needs and recommend products.
• Resolve customer complaints to ensure satisfaction.
• Ensure a professional and unique customer experience.

Skills

Sales experience in luxury goods

Customer service excellence

Proficient in English

Job description

Overview

Georg Jensen, Part of the Fiskars Group, is a Danish design house renowned for its timeless aesthetics, craftsmanship and collaborations with leading artists and designers. Founded in Copenhagen in 1904, the company creates jewellery, watches, homeware, silver hollowware and Christmas Collectables. We employ over 1,300 people globally, with a headquarters in Copenhagen and 10 international subsidiaries, close to 100 stores and 2,000 wholesale accounts.

Role

Sales Associate (part-time, 32 hours, 4 days over 7 days). Based in our flagship store on New Bond Street, London, reporting to the City Manager. This role is on site.

What you’ll do

Do you have experience selling luxury goods to high-end customers and delivering unrivalled customer service? Would you like to be part of a premium brand with a rich heritage and craftsmanship? If you are a passionate retailer, this role may be for you.

Responsibilities

• Work closely with customers to determine needs, answer questions about products, design and designers, and recommend the right product for the customer.
• Resolve customer complaints and issues to ensure satisfaction.
• Report to the Store Manager.
• Ensure professional and unique customer experience.
• Contribute to sales and service with focus on deliverables set by the Store Manager to achieve financial results.
• Be responsible, with a team of sales associates, for sales & service; inventory; visual merchandising; and achievement of financial targets.
• Reflect the leading brand to delight and surprise customers.

Who you are / Qualifications

• Minimum two years’ experience in a similar position.
• Experience with other luxury brands.
• Proficient in English, with excellent verbal and written skills.

Your profile

• Proactive, fast learner, result oriented, and a self-starter.
• Well groomed, well-spoken and well-mannered, applying luxury behaviour and standards in the boutique.
• Energetic, enthusiastic and positive; outgoing, hardworking and responsible.

Benefits

Performance-related commission, contributory pension scheme, cash plan and life assurance.

How to apply

START YOUR JOURNEY AT FISKARS GROUP. We review applications on a continuous basis. Please submit your CV via the link. A cover letter is not required; your application suffices.

We are committed to protecting your personal data and accept applications only through our career website.

Further information: Oliver Steel, London City Manager, [e-mail]. We also recommend visiting www.georgjensen.com.