Sales Assistant

Beaverbrooks; South Heighton; On-site; Full time

Job summary

A family-owned jeweller in South Heighton is seeking a Sales Assistant to enhance the customer experience by selling luxury jewellery and watches. The ideal candidate will be passionate about customer service and committed to delivering extraordinary experiences. Join our team and enjoy great benefits, including bonuses and discounts.

Benefits

Bonus scheme

Colleague discounts

Study support and career progression

Wellbeing scheme

Contributory Pension

Enhanced maternity and paternity packages

Qualifications

• Passion for customer service and a down-to-earth approach.
• Ability to create extraordinary experiences for customers.
• Willingness to learn about the products and company culture.

Responsibilities

• Sell stunning diamonds, jewellery and watches.
• Listen to customers and identify their needs.
• Create memorable shopping experiences.

Skills

Customer experience passion

Attention to detail

Merchandising experience

Job description

Contract and Remuneration

Contract: 40 hours per week

Salary: £12.94 per hour; OTE 1st Year £28,020.64

Location

Location: Bluewater Shopping Centre

Working Conditions

Please note the successful candidate will be required to work 5 out of 7 days, both weekdays and weekends on a permanent basis

Job Purpose

Join us as a Sales Assistant and develop your luxury retail career with our family‑owned jewellers.

Awards and Recognition

• Retail's 3rd Best Company to Work For - Best Companies 2024
• We have been awarded a 3 star accreditation for 'World Class levels of Engagement' for 19 years running - Best Companies 2024 - based on colleague feedback
• 'Employer of the Year 2024’ - The UK Jewellery Awards

Benefits

amazing benefits for amazing people

• Bonus scheme & regular incentives
• Outstanding colleague discounts, which extend to your family & friends
• Recognised qualifications, study support & structured career progression
• Wellbeing scheme
• Employee & family support & counselling in partnership with the Retail Trust
• Contributory Pension & Life Assurance
• Enhanced maternity and paternity packages
• Maternity return to work bonus
• A variety of different schemes to help you support charities close to your heart

Main Responsibilities

As a Sales Assistant at Beaverbrooks, you’ll passionately sell stunning diamonds, jewellery and watches. That means creating moments that will last a lifetime—for every customer, every time.

You’ll encourage love and appreciation for our products, by knowing each one of them and what makes them special.

You’ll listen and take the time to identify our customers’ needs and how much they’d like to spend on something special so you can help them find the perfect item for their occasion.

Make no mistake, there's a lot to learn about the products, the people and the Beaverbrooks Way. And be prepared for accountability. The truth is, you’re going to have to work hard if you want to keep up—but, believe us, you’ll want to.

Ideal Candidate

As a Sales Assistant you’ll have a passion for the customer experience and a down‑to‑earth approach. You’ll also love working with colleagues who believe in the same values and commitment to amazing service as you.

You know how important it is to listen to customers and be open and honest with them. You should be driven by the chance to turn the everyday into the extraordinary.

Maybe you’ll have some merchandising experience to enhance your ability to create the extraordinary. We’ll train you if not, but one thing’s for sure… you’ll certainly have a great eye for detail and what good looks like.

As well as a brilliant instinct, you'll also know that you’re going to have to put plenty in to get out what you want.

About Beaverbrooks

Established in 1919, we have 80 locations across the UK. We have 57 Beaverbrooks stores and 23 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling and Tudor. We also have 3 Loupe Boutiques with Rolex showrooms.

We’re a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things.

Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers and the wider community.

As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.

If you take care of Beaverbrooks, Beaverbrooks will take care of you.

Hallmark of Amazing People

The Hallmark of Amazing People