Sales Assistant

JobStart Scheme; Lisburn; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local charity shop in Lisburn is seeking a Sales Assistant to support shop management and enhance customer service experience. Responsibilities include maximising sales, managing customer inquiries, and maintaining a positive shopping atmosphere. The ideal candidate should have customer service experience and be physically able to perform tasks. This temporary position offers flexible working hours of up to 25 hours weekly.

Qualifications

• Experience in a customer-facing environment.
• Ability to work well as part of a team and lead.
• Strong commitment to Oxfam’s mission and values.

Responsibilities

• Maximise profitability by encouraging customer visits.
• Achieve targets and hit monthly budgets.
• Resolve customer service issues.

Skills

Customer service experience

Cash handling experience

Teamwork

Communication skills

Physical ability to lift

Job description

THE EMPLOYER IS: OXFAM IRELAND LISBURNWorking under the direction of the Shop Manager, the Sales Assistant will have the opportunity to learn key skills within the retail environment.Over time, you will assist with the effective running of the store, by carrying out assigned daily tasks, including sales, merchandising, window displays and the daily maintenance of the store ensuring the highest standards of housekeeping and customer service.

Responsibilities

• Work with the shop manager to maximise profitability by actively encouraging customers to visit the store and purchase merchandise.
• Work towards achieving targets and hitting monthly budgets.
• Ability to resolve customer service issues.
• Carry out visual merchandising.
• Maintain inventory control.
• Maintain a fun, professional and friendly environment with staff, customers and volunteers.
• Complete paperwork and banking procedures accurately.
• Work in a safe way, observing all health and safety guidelines.

Skills and Qualifications

• Some experience in a customer facing environment.
• Experience in cash handling.
• Experience working as part of a diverse team and ability to work on own initiative.
• Ability to work well as part of a team and lead on occasion.
• Lifting hessian bags, boxes, books and other items is a requirement of this role, so applicants should be physically able to efficiently perform the duties of the role.
• Strong commitment to Oxfam’s mission and values.
• Excellent communication skills and a positive, can-do attitude.

Further Information

The Employer is: OXFAM IRELAND LISBURNJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID 1746355 Job Sector Retailing, Wholesaling and Purchasing Area Co Antrim Location Lisburn Salary 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour No. vacancies 1 Contract Type Temporary Weekly hours 25 Published date 18/11/2025 Closing date 29/12/2025 Worktime To be confirmed with employer

Area: Derry or Londonderry
Closing date: 20 Nov 2025