Sales Assistant

Mulberry England; Kingston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading British lifestyle brand located in Kingston seeks an enthusiastic Sales Assistant. The role focuses on delivering engaging customer experiences, fostering teamwork, and supporting sustainability initiatives. The ideal candidate enjoys the fashion industry and is eager to thrive in a collaborative environment. A competitive salary and various perks such as a bonus and product allowance are offered.

Benefits

Competitive basic salary

Bonus

Product allowance

Staff discount

Extra day off for birthday

Pension contributions

Training and development

Paid volunteering days

Qualifications

• Ability to create a welcoming environment for customers.
• Commitment to an engaging customer experience.
• Curiosity to learn about products, brand, and local events.

Responsibilities

• Deliver memorable customer experiences in store.
• Promote sustainable practices aligned with company values.
• Foster employee relationships and teamwork.

Skills

Customer relationship management

Team collaboration

Engaging communication

Adaptability

Job description

Sales Assistant

Kingston, UK

Retail Stores / Fixed Term Contract / On-site

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose‑driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.

What we need from you

• Create a welcoming and fun environment for your customers and team.
• Commit to delivering an engaging and memorable customer experience in your store.
• Develop and maintain key customer relationships using instore CRM tools to support you.
• Be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
• Be curious about the business and willing to share your ideas.
• Enjoy working as part of a team and nurture relationships with your colleagues.
• Deliver operational excellence showing respect and consideration for people, product and your environment.
• Incorporate environmentally responsible practices into your work wherever possible, supporting the business’s ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promote a greener, more sustainable future.
• Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.

You are

• Engaging
• Agile
• Curious
• In love with fashion!

What we will do for you

• Competitive basic salary
• Bonus
• Product allowance
• An enviable staff discount and exclusive access to staff sales
• Extra day off for your birthday
• Pension Contributions & Life Assurance
• Training and development opportunities
• 2 paid volunteering days per year