Sales Assistant

Jollyes Pets; King's Lynn and West Norfolk; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK pet retailer is seeking a Retail Sales Assistant for their Kings Lynn store. The role involves delivering excellent customer service, managing stock, and promoting a pet-friendly environment. Ideal candidates should enjoy interacting with pets and have a flexible schedule. This part-time position offers competitive pay and a range of benefits, including a bonus potential of up to £1000 per annum.

Benefits

Bonus potential up to £1000

iTrent financial wellbeing package

Retail Trust membership

30% off Jollyes branded products

Workplace pension scheme

Additional paid leave for special occasions

Learning & Development opportunities

Qualifications

• Experience in a customer-facing environment is preferred.
• Must exhibit high levels of customer service.
• Willingness to work evenings and weekends.

Responsibilities

• Provide friendly customer service and maintain high standards.
• Maximise store potential by managing available stock.
• Act as an ambassador for the Jollyes brand.

Skills

Friendly customer service skills

Ability to interact with pets

Flexibility for shifts

Job description

Overview

Retail Sales Assistant - Jollyes The Pet People - Kings Lynn. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Kings Lynn store. This is a fantastic opportunity to join a company voted Best Retailer 2024 by Retail Week and included in the Sunday Times Best Places to Work list.

What’s in it for you? The Benefits: At Jollyes, we’re as passionate about our people as we are about our pets. We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.

• £8.18 - £12.21 per hour plus bonus potential up to £1000 p.a. paid in two installments, terms and conditions apply.
• iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus discounts and savings benefits.
• Retail Trust membership - counselling, wellbeing and financial support for the retail industry
• Colleague Treats - discounts on up to 800 high street retailers and online service providers
• Colleague We Care wellbeing & medical support services - online GP, mental health support, get fit programme and more
• 30% off Jollyes branded products (and 20% off other brands in store for pet needs)
• Workplace pension scheme provided by Legal & General
• Free colleague uniform and on-site parking
• Additional paid leave for wedding, new pet coming home, and birthday off
• Enhanced Maternity leave - full pay for 26 weeks, then SMP; or alternative 6 weeks full pay + 33 weeks SMP depending on service
• Enhanced Paternity leave - 4 weeks full pay (or 2 weeks for shorter service)
• Top Dog Award scheme - recognition for great service with a Cat nap day, badge and certificate
• Buy/Sell holiday scheme - buy or sell up to 5 days
• Cycle2Work scheme - up to 47% off a new bike & accessories
• Care concierge - support for carers with information, services and benefits
• Alvie health coaching / cancer support
• Discounted membership for David Lloyd Clubs - gym, pool, spa and more
• Learning & Development for progression into specialist or management roles

Pro rata for part time colleagues

Responsibilities

What do we need from you? Your role as a Sales Assistant is to help store colleagues maximise the store’s potential by providing friendly customer service, maintaining high standards, managing available stock, and promoting responsible pet ownership.

• We are seeking people with a fun personality who are great at interacting with pets and people.
• Enjoy the challenges of a fast-paced retail workplace.
• Ideally, you will have experience in a similar, customer facing environment and a hands-on approach.
• You must offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being Genuine, Wise, Focused, Eager, Together.
• A high level of flexibility is required as opening hours include evenings and weekends. You should be flexible to cover shifts over 7 days.
• Part time, permanent position - 10 hours per week

About Jollyes The Pet People

Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of the Retail Week award for Best Retailer 2024 (under £250m t/o), and listed in the Sunday Times Best Places to Work. Accredited by RestLess as an age inclusive employer. We welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we’re friendly to pets, people and the planet too!

To Apply

If you’re keen to develop your career in retail and benefit from future progression as we grow, you’ll be warmly welcomed and your contribution valued. Click the apply button today and join our pack as a Jollyes Sales Assistant!