Sales Assistant

Fred Perry; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global fashion brand is seeking a Sales Assistant to enhance customer experience and contribute to a welcoming retail environment. You will actively engage with customers, support store operations, and provide valuable insights to the team. Ideal candidates should have strong communication skills, an enthusiastic approach, and a commitment to the brand's values. This position is perfect for individuals looking to grow within a vibrant and inclusive team. Apply today to become a valued part of a dynamic retail team.

Qualifications

• Strong communication and people skills are crucial.
• Must manage duties efficiently in a busy retail atmosphere.
• Demonstrate enthusiasm for the Fred Perry brand.

Responsibilities

• Welcome customers promptly and courteously.
• Create loyal customers through excellent service.
• Support the team by providing relevant customer feedback.
• Maintain a well-organised and visually appealing store.
• Follow health and safety procedures diligently.

Skills

Excellent communication and interpersonal skills

Ability to stay organised in a fast-paced environment

Positive and enthusiastic attitude

Willingness to learn and adapt

Job description

About Us

Triple Wimbledon champion Fred Perry founded the brand in 1952, and since then, the company has grown into a global community of over 370 employees. Each team member is inspired by the Laurel Wreath and its legacy of style, innovation, and inclusivity. We are proud to collaborate across disciplines, continuously developing and supporting world‑class products and service in the retail environment.

Sales Assistant Job Opportunity – Join a Dynamic Retail Team

This Sales Assistant role places you at the heart of our customer experience and retail excellence. You will help create an inviting and innovative retail store environment, acting as a key ambassador of the Fred Perry brand. Whether supporting store operations or assisting customers, you will develop valuable skills and contribute to a growing, inclusive team.

Key Sales Assistant Responsibilities

• Welcome all customers promptly and courteously upon entering the store.
• Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service over transactional sales.
• Support managers, designers and buyers by providing relevant customer feedback.
• Help ensure the shop floor and stockroom are well organised, fully stocked, and visually appealing.
• Adhere to health and safety procedures and contribute to loss prevention by following security protocols.
• Utilise your product knowledge to discover and address the needs of each customer.
• Understand the returns policy and use it as a tool to strengthen customer relationships.
• Foster a cheerful, cooperative, and positive team atmosphere.
• Deliver friendly and professional communication, both in person and on the telephone.
• Engage in ongoing learning about the company, products and retail trends.

Essential Skills and Experience

• Excellent communication and interpersonal skills.
• Ability to stay organised and manage tasks in a fast‑paced retail setting.
• Positive, enthusiastic attitude toward the Fred Perry brand and its community.
• Willingness to learn, adapt and work supportively within a collaborative team.
• Availability to work weekends or at least one day per week.

Commitment to Diversity and Equal Opportunity

We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration.

If you share our passion for retail and customer service, and want to grow within a supportive and ambitious team, we would love to hear from you. Apply now to join Fred Perry as a valued Sales Assistant.