Sales and Marketing Administrator

Mandeville; England; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading food ingredient firm is looking for a proactive Commercial & Marketing Coordinator to support both the commercial and marketing teams. This role involves managing data, assisting with customer queries, and creating engaging marketing content. The ideal candidate will have a degree, 1-3 years of relevant experience, and strong organizational skills. The position offers a competitive salary and benefits within a supportive and collaborative environment. Hybrid working model with 3 days at the office and 2 days remote.

Benefits

Competitive salary and benefits package

Training and professional development

Qualifications

• 1-3 years' experience in a sales support, marketing, or commercial coordination role.
• Food industry experience advantageous.
• Full UK driving license required.

Responsibilities

• Provide day-to-day administrative support to Commercial Managers.
• Maintain accurate customer data and CRM records.
• Create and edit marketing content across platforms.
• Support the planning and delivery of marketing activities.
• Assist with email marketing campaigns and reporting.

Skills

Excellent written and verbal communication skills

Confident using Excel, PowerPoint, Word, and CRM platforms

Highly organised with the ability to manage multiple priorities

Familiarity with tools such as Canva and Mailchimp

Creative with the ability to improve customer engagement

Education

Degree or equivalent experience

Tools

CRM platforms

Canva

Mailchimp

WordPress

LinkedIn

Job description

Commercial & Marketing Coordinator

Location: (Hybrid - 3 days office / 2 days remote)

Salary: Competitive + benefits

Industry: B2B Food Manufacturing

Employment Type: Full-time, Permanent

We are partnering with a rapidly growing food ingredients business to recruit a proactive and highly organised Commercial & Marketing Coordinator. This is a fantastic opportunity for someone looking to develop their career across commercial operations, customer engagement, and marketing within a dynamic, fast‑paced environment.

In this varied and business‑critical role, you will support both the Commercial and Marketing teams to deliver consistent communication, maintain accurate data and reporting, and help drive growth across their UK ingredient supply operations.

30k-35k + benefits

Key Responsibilities

Commercial Support

• Provide day‑to‑day administrative and operational support to Commercial Managers.
• Maintain accurate customer data, forecasts, pricing information, and CRM records.
• Prepare and distribute monthly customer service KPIs and sales summary reports.
• Assist with customer queries and act as an additional point of contact during busy periods or holidays.
• Coordinate NPD sample requests and track progress.
• Maintain opportunity pipelines and prospect lists, producing summary reports where required.
• Compile and update sales dashboards, presentations, and customer communications.
• Liaise closely with Procurement, Technical, and Finance teams to ensure smooth order flow and timely issue resolution.
• Support the organisation and attendance of customer meetings, trade shows, and industry events.

Marketing & Communications

• Support the planning and delivery of marketing activities aligned to business objectives.
• Create, edit, and publish content across digital and print platforms, including LinkedIn, newsletters, product sheets, and presentations.
• Maintain the marketing content calendar and ensure brand consistency across all materials.
• Upload and maintain product data on the company website and e‑commerce platforms.
• Work with external agencies on digital campaigns and creative collateral.
• Monitor online channels and respond to engagement where appropriate.
• Gather and report on market insights, trends, and competitor intelligence.
• Assist with email marketing campaigns, database management, and reporting.
• Support internal communications, company newsletters, exhibitions, seasonal campaigns, and new product launches.

Desired Competencies & Attributes

• Highly organised with the ability to manage multiple priorities accurately.
• Excellent written and verbal communication skills, with strong attention to detail.
• Confident using Excel, PowerPoint, Word, and CRM platforms.
• Familiarity with tools such as Canva, Mailchimp, WordPress, and LinkedIn.
• Numerate, data‑literate, and commercially minded.
• Creative with the ability to identify opportunities to improve customer engagement.
• A proactive team player with a positive attitude and willingness to learn.
• An interest in food, ideally with exposure to the B2B food manufacturing or wholesale sector.

Requirements

• Degree or equivalent experience.
• 1-3 years' experience in a sales support, marketing, or commercial coordination role (food industry experience advantageous).
• Full UK driving licence.
• Willingness to travel occasionally (e.g., exhibitions, customer visits).

What's on Offer

• Competitive salary and benefits package.
• Hybrid working structure (3 days in Borehamwood office).
• Wide exposure across commercial, marketing, and operational functions.
• Training and professional development within the food sector.
• Supportive, collaborative environment within a growing organisation.

If you feel you are right, then please do apply! (url removed) (phone number removed)

Mandeville is acting as an Employment Agency in relation to this vacancy.