Sales Advisor

Boggi Milano; City of Westminster; On-site; GBP 22,000 - 30,000; Full time

Job summary

A premium fashion retailer in the City of Westminster is seeking a Sales Advisor to embody the brand and provide exceptional customer service. The role includes welcoming clients, understanding their needs, and guiding purchases both in-store and online. Key responsibilities include maintaining store image, promoting sales, and fostering relationships with clients. The ideal candidate will have a passion for fashion, elegance, and prior experience in retail. Join a dynamic team focused on collaboration and growth.

Benefits

Continuous training in product and sales

Promotion of internal growth

Dynamic work environment

Qualifications

• Strong passion for fashion and customer service.
• Ability to present products passionately.
• Experience in luxury or premium retail is a plus.

Responsibilities

• Deliver exceptional service, enhancing client interactions.
• Understand customer needs and guide them in product selection.
• Build long-term relationships with clients to foster loyalty.
• Promote omnichannel sales including Click&Collect and Seek&Send.
• Contribute actively to individual and team sales targets.
• Handle customer requests or complaints professionally.
• Maintain store order and image aligned with brand standards.
• Support inventory activities and cash operations.

Skills

Passion for fashion

Customer service

Elegance

Empathy

Relational skills

Proactivity

Results-oriented mindset

Collaborative team mindset

Job description

At BOGGI Milano, we believe in the value of Italian excellence, attention to detail, and authentic relationships with every client.

For us, every sale is an encounter, every client a story.

Entering a boutique means experiencing contemporary elegance.

Role

As a Sales Advisor, you will be a true Brand Ambassador: welcoming each client with care, understanding their needs, and guiding them through a personalized and memorable shopping experience—both in-store and online. Your contribution will be essential to strengthening the brand image and achieving sales goals through quality service and trusted relationships.

Responsibilities

• Deliver exceptional service, enhancing every client interaction and promoting the Brand, the product, and loyalty programs.
• Understand customer needs, passionately present the product, and guide them toward the best choice.
• Build long-term relationships with clients, fostering trust and loyalty.
• Promote complementary and omnichannel sales (Click&Collect, Seek&Send, in-store tablets).
• Contribute actively to individual and team sales targets.
• Handle customer requests or complaints professionally, together with the Store Manager.
• Maintain store order and image (front and back areas) aligned with brand standards.
• Support omnichannel flows and inventory activities.
• Assist with cash operations and procedures in compliance with company policies.

Who we are looking for

• You have a strong passion for fashion and customer service.
• You stand out for elegance, empathy, and relational skills.
• You are proactive, results-oriented, and eager to learn.
• You have a positive, collaborative team mindset.
• Previous experience in fashion, luxury, or premium retail is a plus.

What we offer

Working at BOGGI Milano means joining an elegant and dynamic environment where customer care and passion for style are shared values.

You will be part of a cohesive team that values collaboration, trust, and collective results.

We provide continuous training in product, sales, and Brand culture, and we promote internal growth within an international, fast-expanding group.