Sales Advisor - Banbury

Damart; Barnstaple; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Barnstaple is seeking a Sales Advisor to provide exceptional customer service and maintain high store standards. The ideal candidate should be passionate about fashion, possess strong communication skills, and have previous retail experience. This role requires a willingness to work flexible hours across a 4-weekly rota. Benefits include a generous discount, uniform allowance, and access to a 24/7 GP service.

Benefits

Access to 24/7 GP service

Generous uniform allowance

Death in service benefit

50% colleague discount

31 days annual leave

Auto-enrolment company pension

Retail discounts

Cycle to work scheme

Qualifications

• Previous experience in a retail or concession environment preferred.
• Strong customer service skills with a proactive approach.
• Ability to work efficiently in a fast-paced setting.

Responsibilities

• Provide exceptional customer service by assisting shoppers.
• Support stock management and product availability.
• Maintain high visual merchandising standards.

Skills

Customer service skills

Fashion awareness

Communication skills

Teamwork

Job description

We are looking for an enthusiastic and customer-focused Sales Advisor to join our team for 24 hours per week, over 4 days, Monday to Saturday on a 4-weekly rota. This role is essential in delivering an exceptional shopping experience, maintaining high store standards, and driving sales. The ideal candidate will be passionate about fashion and retail, with a keen eye for trends and excellent customer service skills.

Key Responsibilities

• Provide exceptional customer service by assisting shoppers, offering product advice, and creating a welcoming atmosphere.
• Support stock management, including replenishment, inventory checks, and ensuring product availability.
• Maintain high visual merchandising standards, ensuring displays are attractive and aligned with brand guidelines.
• Assist with concession setup and maintenance, ensuring the space remains organised and appealing.
• Work collaboratively with the team to meet sales targets and deliver an outstanding shopping experience.
• Handle customer inquiries, resolve issues effectively, and enhance overall satisfaction.

Qualifications & Requirements

• Previous experience in a retail or concession environment (preferred).
• Strong customer service skills with a proactive and positive approach.
• A passion for fashion and an understanding of current trends (preferred).
• Ability to work efficiently in a fast-paced setting.
• Strong communication and teamwork skills.
• Willingness to work flexible hours, including evenings, weekends, bank holidays, peak trading hours and event days.

Benefits:

• Access to 24/7 GP service through our Employee Assistance Programme
• Generous uniform allowance
• Peace of mind benefit, death in service
• 50% Damart colleague discount on own brand products
• 31 days annual leave (including bank holidays / based on full-time)
• Auto-enrolment company pension
• Retail discounts & 20% off EE
• Salary sacrifices such as cycle to work and buy & sell holidays – (legislative restrictions apply).