Sales Advisor

Wolseley UK; Leicester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK trade merchant is seeking a Sales Advisor for their Plumb Centre branch in Leicester. This full-time role requires prior customer service or sales experience. Responsibilities include serving customers, responding to enquiries, and proactively contacting clients to enhance relationships and drive business growth. The company offers competitive salary, bonuses, and a range of benefits aimed at promoting wellbeing and career development.

Benefits

Competitive salary

Annual leave

Pension scheme

Healthcare access

Discounts

Qualifications

• Prior customer service or sales experience.
• Willingness to learn with a positive attitude.
• Confidence in engaging with customers.

Responsibilities

• Serve customers on the trade counter.
• Respond to customer enquiries via phone & email.
• Book stock in and organize as required.
• Contact customers to build relationships and drive growth.

Skills

Customer service experience

Sales experience

Positive attitude

Proactive approach

Job description

Salary:

Competitive + Bonus + Excellent Benefits

Sales Advisor - Leicester- Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? There are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Responsibilities

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Booking stock in and putting it away in the designated location
• Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending.

This is a full time permanent role working 40 hours per week

Requirements

• Prior customer service or sales experience.
• Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic.
• Confidence in engaging with customers both face-to-face and over the phone.
• A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone.
• Driving license desirable to cover drivers annual leave

We look forward to receiving your application!

Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!