Sales Advisor

The Parts Alliance; Coleford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK automotive parts distributor is seeking a Sales Advisor to provide exceptional customer service and achieve sales targets. The ideal candidate will have experience in telesales or customer service, be organized, customer-focused, and motivated by sales. This role offers opportunities for career progression and various benefits, including performance bonuses and additional annual leave.

Benefits

Performance-based bonus

Extra annual leave

Free flu vaccine

Health & wellbeing tools

Life assurance scheme

Discounts from brands like Asda and Nike

Training and career progression opportunities

Qualifications

• Experience in telesales and/or customer service, ideally in a competitive environment.
• Ability to work under pressure and meet targets.
• Excellent verbal and written communication skills.

Responsibilities

• Develop customer relationships through effective sales techniques.
• Handle customer queries and promote product sales.
• Collaborate with the sales team to meet branch targets.

Skills

Customer-focused

Sales-driven

Attention to detail

Interpersonal skills

Job description

About The Role

At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic, and passionate, always ensuring they provide the very best service. They care about their customers and our business, which is fundamental to our success.

We are looking for an outgoing Sales Advisor to support the branch by fully satisfying customer needs and contributing towards achieving branch and individual sales targets.

Main duties include:

1. Developing sound customer relationships and applying effective sales techniques
2. Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
3. Fully satisfying customer needs regarding part orders, returns, or queries
4. Contributing to positive team performance while working on personal benchmarks to optimize performance and sales of product promotions
5. Liaising with the Distribution Coordinator to ensure delivery requirements are met
6. Developing product knowledge through studying internal literature
7. Using E-learning portals to improve performance

Working hours: (average) hours Monday to Friday, including alternate Saturday working

About You

As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced, sales-driven environment. You will need to:

• Work well and deliver results under pressure
• Be organized with great attention to detail
• Be customer-focused
• Be target-driven, motivated by sales, and able to handle rejection
• Be willing to learn and develop
• Be a team player with the ability to work independently
• Have excellent interpersonal and communication skills, both written and verbal
• Be IT literate
• Knowledge of car parts and MAM/Allicat is helpful but not essential

What we'll offer

Benefits at GSF Car Parts support all aspects of our team members' lives, including health, wealth, and lifestyle. Our benefits include:

• Opportunity to earn a performance-based bonus
• Days annual leave (including bank holidays) plus up to 5 additional days with service
• Free flu vaccine
• Health & wellbeing tools
• Support from pension experts
• Life assurance scheme
• Discounts from household names like Asda, Nike & John Lewis
• Financial wellbeing products including advances and savings schemes
• Paid time off to volunteer
• Training, qualifications, and career progression opportunities

About Us

GSF Car Parts is a leading UK automotive parts distributor, supplying independent garages across the UK and Ireland with parts, tools, garage equipment, and training. We have over branches nationwide, a turnover exceeding £ million, and operate under one brand since November 1, supported by specialist departments in procurement, supply chain, marketing, and national accounts. Our integrated IT systems include the industry-leading catalogue system, Allicat, and access to our national garage programme, Servicesure.