Sales Administrator

Wallace Hind Selection LTD; Thrapston; On-site; GBP 28,000 - 35,000; Full time

Job summary

A global engineering firm based in Wellingborough seeks a Sales and Marketing Administrator to support sales and production teams. This office-based role involves processing customer orders, updating information, and maintaining records using Microsoft Office and CRM systems. The ideal candidate will possess strong organizational and communication skills and have an interest in marketing. Opportunities for skill development and career progression are available as the business grows.

Benefits

25 Days Holiday + Stats

Pension

Medical Insurance

Free on site parking

Early finish (2.30pm) on Friday

Qualifications

• Strong organisational skills, with a high level of accuracy and reliability.
• Confident communication skills, both verbally and in writing.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• An understanding of CRM systems is a plus.
• Experience with ERP systems will be advantageous.

Responsibilities

• Process customer orders and update order information accurately.
• Respond to customer enquiries by phone and email.
• Coordinate deliveries and prepare dispatch paperwork.
• Assist with quotations, invoices, and sales reports.
• Maintain customer and sales records.

Skills

Strong organisational skills

Confident communication skills

Proficiency in Microsoft Office

Understanding of CRM systems

Experience with ERP systems

Tools

Microsoft Office

Salesforce

SAGE

SAP

Job description

As our Sales and Marketing Administrator, you'll be the beating heart of the office in a growing engineering and industrial automation business. Based in Wellingborough, you'll support our sales and production teams, keep orders moving, and customers informed. Proactive, not afraid to get stuck in, and with an interest in marketing, this role offers real opportunity to learn, develop, and take on more as the business grows.

BASIC SALARY

£28,000 - £35,000

BENEFITS

• 25 Days Holiday + Stats
• Pension
• Medical Insurance
• Free on site parking
• Early finish (2.30pm) on Friday

LOCATION

This is an office-based role based in Wellingborough.

COMMUTABLE LOCATIONS

• Kettering
• Corby
• Northampton
• Thrapston
• Oundle
• Rushden

JOB DESCRIPTION

As our Sales and Marketing Administrator, you'll provide essential administrative support to both the sales and production teams. You will be responsible for managing customer orders, handling enquiries, and supporting sales operations to ensure smooth day-to-day business activity. As a small team, everyone gets stuck in where needed, and you'll need to have the same attitude.

KEY RESPONSIBILITIES

• Process customer orders and update order information accurately.
• Respond to customer enquiries by phone and email, providing order and delivery updates.
• Coordinate deliveries and prepare basic dispatch paperwork.
• Assist with quotations, invoices, and sales reports.
• Maintain customer and sales records using Microsoft Office and CRM systems.

PERSON SPECIFICATION

The most important quality for this role is attitude. We're looking for someone who isn't afraid to get stuck in, roll their sleeves up, and help wherever needed in a small, busy office environment. An interest in marketing or helping support marketing activities would be a strong advantage. You don't need to meet every technical requirement, as full training will be provided.

• Strong organisational skills, with a high level of accuracy and reliability.
• Confident communication skills, both verbally and in writing (phone, email, and face-to-face).
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• An understanding of CRM systems (such as Salesforce), or a willingness to learn.
• Experience with ERP systems (we use SAGE and SAP), which would be advantageous.
• A full, valid driving licence.

THE COMPANY

We're a global organisation operating within the industrial technology and automation space, supporting customers with solutions that help machines and systems run efficiently, safely, and reliably. Working across a range of applications and markets, we provide integrated products and services that combine hardware, software, and technical expertise. With a strong focus on innovation, quality, and long-term partnerships, we support businesses worldwide in optimising their operations.

PROSPECTS

This role offers opportunities to broaden your skill set across sales administration, customer service, sales and potentially marketing, with scope to progress as the business continues to grow. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Administrator, Office Administrator, Administration, Administrator, Technical Customer Service, Sales Support, Technical Sales Administrator, Engineering, PPMA, Automation.

Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

INTERESTED? Please click apply. You will receive an acknowledgment of your application.

Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.

REF: SM18358, Wallace HInd Selection