Sales Administrator

Celtic Manor Resort; Newport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned hospitality venue in Newport is seeking a dedicated Sales Administrator to support VIP events and sales operations. The ideal candidate should excel in multitasking, possess strong communication skills, and have experience in administration or sales support. This position offers competitive pay and excellent perks, including leisure discounts and career development opportunities.

Benefits

Free parking

Leisure discounts

Lifestyle and retail discounts

Career development opportunities

Qualifications

• Strong multitasker with high attention to detail.
• Confident communicator with interpersonal skills.
• Experience in administration or sales support preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Support Sales Managers with daily administrative tasks.
• Organise VIP site visits and events from start to finish.
• Manage rate renewals and ensure documentation accuracy.
• Lead team meetings and resolve complaints.
• Track performance metrics and compile reports.
• Drive continuous improvement across the department.

Skills

Multitasking

Attention to detail

Communication

Interpersonal skills

Administration

Sales support

Hospitality experience

Microsoft Office proficiency

Leadership potential

Job description

RATE OF PAY

£12.42 per hour + amazing benefits!

CONTRACT

Permanent

HOURS

Full time

LOCATION

Newport, NP18 1HQ

OVERVIEW

Are you highly organised, people-focused, and passionate about delivering exceptional service? Join our Corporate Relations team as a Sales Administrator, where you’ll be at the heart of our sales operations—supporting VIP events, coordinating key processes, and helping drive team success. This is a fantastic opportunity to grow your career in a vibrant, fast-paced hospitality environment.

WHAT WE'RE LOOKING FOR

• A natural multitasker with great attention to detail
• Confident communicator with strong interpersonal skills
• Experience in administration, sales support, or hospitality
• Proficient in Microsoft Office (Delphi knowledge is a plus)
• Proactive, solution-oriented, and team-focused
• Leadership potential and a passion for development

WHAT YOU'LL DO

• Support Sales Managers with daily admin, reporting, and diary management
• Organise VIP site visits and familiarisation events from start to finish
• Manage rate renewals and ensure accurate documentation
• Lead team meetings, handle feedback, and resolve complaints constructively
• Track performance metrics and compile evaluation reports
• Drive innovation and continuous improvement across the department
• Maintain high standards, compliance, and team morale

WHATS IN IT FOR YOU…

As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, leisure discounts, lifestyle and retail discounts and career development opportunities just to name a few we are sure you won’t be disappointed!

RECRUITMENT INFO

In the event we receive a high number of applications, we reserve the right to close this campaign early.

In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.