Sales Administrator

Alexander Fisher Recruitment; Essex; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading recruitment agency is seeking a Sales Administrator to join a dynamic lighting sector company in Bishops Stortford. The successful candidate will be responsible for processing customer sales orders accurately, communicating with clients, and managing administrative tasks. Strong organisational skills and SAP proficiency are essential. This role offers a competitive salary of £27k, with the added benefit of half days every Friday and a great company culture.

Benefits

Competitive salary

Half day every Friday

Four weeks holiday

Qualifications

• Proficient in using SAP for order processing and sales data.
• Strong organisational abilities to handle multiple tasks efficiently.
• Ability to communicate effectively with customers and suppliers.

Responsibilities

• Process customer sales orders accurately and timely.
• Update and communicate customer order statuses.
• Liaise with suppliers for stock availability and lead times.

Skills

Organisational skills

Customer relationship management

SAP proficiency

Problem-solving

Communication skills

Tools

SAP

Job description

Sales Administrator

Bishops Stortford / Stansted

Salary 27k

Half day every Friday

4 weeks holiday

Own transport preferable due to location

Are you organised, can process orders, deal with queries and admin? Love looking after Clients and building relationships then this is the role for you. Our client is a leading manufacturer and distributor within the lighting sector and is looking for a Sales Administrator to work within their sales department.

The Sales team are responsible for the accurate and timely processing of sales orders, queries and administrative tasks pertaining to the area of sales and purchasing within the business. The Sales Administrator is also responsible for answering the telephone and guiding customers and suppliers to a relevant and helpful answer to their queries. The role takes the whole process through to the finish when the Client receives their order.

General Role of Sales Administrator

• Process customer sales orders in an accurate and timely manner in line with procedure, using the point-of-sale database (currently SAP).
• Update customer sales orders in an accurate and timely manner, when notified by either the customer themselves or the customer Sales Manager.
• Communicate updates to orders with the relevant customer, being helpful to find a solution where possible.
• Proactively find and offer solutions to customer problems where knowledge allows and seeks the support of other departments where necessary. This could be via email or telephone communication.
• Understand and correctly use SAP to search for pricing, product and stock data when relating to a customer order or query.
• Chase lead times for stock from suppliers when it is noticed that a part placed on a customer order is out of stock or low in stock.
• Modify and update price lists in SAP to ensure the most up to date information is being provided to customers, in the interest of both the customer and our company.
• Liaise cross functionally with the technical team or customer Sales Manager when it arises that an alternative part may be required for a customer.
• Complete customer spreadsheets when sent in to chase outstanding orders, using SAP to supply the most up to date data possible.
• Run reports for customer outstanding orders on SAP when requested.
• Supply commercial invoices for orders going out of the UK.
• Book international shipments when the need arises.
• Update SAP with order confirmations.
• Chase suppliers for outstanding orders.
• Query stock availability from suppliers.
• Calculate costs of parts, when appropriate.
• Process supplier orders.

If you feel this Sales Administrator position is the role for you then please let us know this is a great opportunity to work within a company with a great culture and half day every Friday what more can you want?!