Sales Administrator

E3recruitment; Accrington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established chemical manufacturer based in Accrington is seeking a Sales Administrator to manage customer orders and ensure exceptional service. The ideal candidate will have experience in sales administration within the manufacturing industry, strong communication and ERP skills, and attention to detail. This full-time role offers a salary of £30,000 plus a benefits package, making it an exciting opportunity in a growing company.

Qualifications

• Experience in a Sales Administrator or Sales Support role in the manufacturing industry.
• Confident communicator with strong customer service skills.
• Proven experience using ERP systems within a sales environment.

Responsibilities

• Act as a professional point of contact representing company values.
• Manage customer orders from enquiry to completion.
• Process customer orders accurately and handle queries.

Skills

Sales Administration

Customer Service

ERP Systems

Attention to Detail

Communication

Job description

We are currently seeking a Sales Administrator to join a well-established chemical manufacturer based in Accrington, who supply products to customers on a global scale. It is a full time, permanent, site-based role offering a salary of £30,000 (DOE) plus benefits package!

As a Sales Administrator , this is an excellent opportunity to join a growing company at an exciting time, playing a key role in delivering an exceptional customer experience across UK and international markets.

Key Responsibilities of Sales Administrator :

• Act as a professional and knowledgeable point of contact, representing the company values and principles through every customer interaction.
• Manage customer orders from initial enquiry through to completion, keeping customers informed at every stage.
• Process customer orders accurately, ensuring correct pricing, costs, and the full order boo management.
• Handle customer queries and complaints efficiently, following internal procedures and company policies.
• Discuss stock availability, transport and dispatch options, and clearly communicate overall costs to customers.
• Support international business operations, including export sales, shipment coordination, and completion of export and shipping documentation.
• Work in line with regulatory requirements, demonstrating awareness and experience in handling hazardous chemical products and associated documentation.

Experience Required for the Sales Administrator :

• Experience in a Sales Administrator or Sales Support role in the manufacturing industry.
• Confident communicator with strong customer service skills, both over the telephone and via computer systems.
• Proven experience using ERP systems within a sales or order-processing environment.
• Excellent attention to detail, with the ability to follow procedures and comply with company policies when processing orders.
• Experience supporting international customers, export processes, and regulated or chemical-based products is desirable.

If you have the skills and experience required for this Sales Administrator role, please click the link below to apply directly.