Sales Administration

Mastec; City of Edinburgh; On-site; GBP 22,000 - 30,000; Full time

Job summary

A family-owned manufacturing company in Edinburgh seeks a Sales Administrator to enhance customer experience and support the Sales & Operations team. Key responsibilities include processing orders, responding to customer inquiries, and building relationships. Candidates should have excellent communication skills and proficiency in MS Office, with experience in MYOB viewed favorably. This role requires dependability and a proactive attitude.

Qualifications

• Experience in customer service is required.
• Ability to work 8:30am-5:00pm Monday-Friday.
• Previous work in tenders or contract administration is advantageous.

Responsibilities

• Answer incoming calls and respond to customer emails.
• Accurate order entry and processing of customer orders.
• Build relationships with customers.
• Assist other departments as needed.

Skills

Excellent written and verbal communication skills

Problem solving skills

Attention to detail

Proficient with MS Office

Tools

MYOB

Job description

Overview

MASTEC Australia is a family owned and operated company based in Edinburgh Park. As the market leader in the manufacture and supply of mobile garbage bins to Councils and waste contractors both nationally and internationally, this is a perfect opportunity to join us and become a valuable part of the customer service team.

About the Role

This is a fast-paced environment where the primary focus is on delivering an outstanding customer experience whilst providing support to our Sales & Operations team.

The customer service department is the pivotal link between Sales, Manufacturing and Logistics team members and as such you will gain skills and knowledge across all areas. Attention to detail, a strong sense of urgency, excellent prioritisation skills and self-motivation and energy are key attributes to be successful in this role.

Our customers will rely on you to accurately receive and process all orders as well as identifying and suggesting alternate solutions to ensure customers receive maximum value from each order.

Duties will include but are not limited to:

• Answering incoming calls and responding to customer emails
• Accurate and timely order entry/processing of customer order and invoices
• Building customer relationships
• Providing assistance to other departments

The successful applicant will ideally have the following attributes:

• Excellent written and verbal communication skills
• Be dependable, punctual and able to work between the hours of Monday-Friday 8:30am-5:00pm
• Demonstrate problem solving skills
• A high attention to detail and a proven high level of accuracy
• Proficient with MS Office software
• Experience in the use of MYOB or similar highly regarded
• Possess a “can do” attitude and proactive work ethic
• Ability to follow instructions and positively welcome feedback

Applicants with previous working experience in tenders or contract administration will be highly regarded.

If you believe you have what it takes and are seeking a challenge please submit your resume and cover letter outlining your relevant experience.

Due to the volume of applications, only successful applicants will be notified.

No Recruitment Agencies please

Unlock job insights

Salary match • Number of applicants • Skills match

Your application will include the following questions:

• Do you have experience using MYOB?
• Which of the following statements best describes your right to work in Australia?
• Do you have customer service experience?
• Do you have experience in administration?
• Which of the following Microsoft Office products are you experienced with?
• Do you have experience working with logistics, freight & delivery services?
• How many years' experience do you have as a sales administrator?

What can I earn as a Sales Administrator