Sales Account Manager

Rthirteen; Norwich; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recognized employer in B2B solutions is seeking a Sales Account Manager in Norwich to manage customer accounts and drive growth. This role offers hybrid working, extensive benefits, and opportunities for career development. Ideal candidates will have strong sales experience and excellent communication skills, ensuring successful client relationships.

Benefits

25 days holiday plus buy/sell scheme

Private medical insurance

Enhanced maternity pay

Structured training and career development

Team recognized as best employers in the UK

Qualifications

• Proven experience in a sales account management or a similar customer-focused sales role.
• Strong commercial awareness with a target-driven mindset.
• Excellent communication and relationship-building skills.
• Organized, proactive, and confident in managing multiple priorities.

Responsibilities

• Manage and nurture existing customer accounts, building long-term partnerships.
• Create, maintain, and execute strategic account plans to achieve growth targets.
• Respond to incoming sales inquiries proactively, ensuring follow-up and closure.
• Contribute to competitive tender processes for clients.
• Proactively promote yourself and the business at networking and social platforms.
• Identify additional prospect clients, conduct outreach, and engage through the sales process.
• Produce accurate forecasts and implement customer-specific growth strategies.
• Meet regularly with clients via phone, email, and in-person visits.
• Identify upselling, cross-selling, and new business opportunities.
• Deliver outstanding customer service and oversee the customer experience.
• Collaborate with internal teams to generate ideas, improve processes, and launch new products.
• Onboard new clients, ensuring a smooth transition.

Skills

Sales account management

Communication skills

Relationship-building

Commercial awareness

Job description

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Posted: 14 August

Reference: R13/

Sales Account Manager

Type: Permanent | Location: Norwich | Specialism: Account Management | Salary: Competitive

R13 Recruitment is proud to partner with a highly recognized employer that boasts a well-regarded status in their B2B solutions offering. Joining in a brand-new capacity, you will play a key role in delivering exceptional, relationship-driven support to clients across the country — from fast-growing start-ups to well-established long-term businesses. With natural commercial acumen, you will identify opportunities for profitable growth across your portfolio of accounts, manage an ongoing sales pipeline, and take genuine pride in being at the heart of your client relationships.

What’s in it for you?

Join a people-first, values-led business in a genuinely supportive environment. Hybrid working (post successful completion of probation) with modern offices based in Norwich. 25 days holiday (plus buy/sell scheme and birthday leave). Private medical insurance, enhanced maternity pay, and other wellbeing benefits. Access to structured training, career development pathways, and industry learning tools. Be part of a team recently recognized as one of the best employers to work for in the UK.

How to apply

To hear more about this fantastic opportunity, please email your CV to Becky Headden – Co-founder at R13 Recruitment. If you don’t hear from us within 5 working days upon initial submission of your CV, please assume you have been unsuccessful.

The Day-to-Day Responsibilities:

1. Manage and nurture existing customer accounts, building long-term partnerships.
2. Create, maintain, and execute strategic account plans to achieve growth targets.
3. Respond to incoming sales inquiries proactively, ensuring follow-up and closure.
4. Contribute to competitive tender processes for clients.
5. Proactively promote yourself and the business at in-person networking and social platforms.
6. Identify additional prospect clients, conduct outreach, and engage through the sales process.
7. Produce accurate forecasts and implement customer-specific growth strategies.
8. Meet regularly with clients via phone, email, and in-person visits.
9. Identify upselling, cross-selling, and new business opportunities.
10. Deliver outstanding customer service and oversee the customer experience across the business.
11. Collaborate with internal teams to generate ideas, improve processes, and launch new products.
12. Onboard new clients, ensuring a smooth transition.

What You Will Have/Be:

1. Proven experience in a sales account management or a similar customer-focused sales role.
2. Strong commercial awareness with a target-driven mindset.
3. Excellent communication and relationship-building skills.
4. Organized, proactive, and confident in managing multiple priorities.