Sage Intacct Support Consultant

PKF Smith Cooper Systems; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading Sage Business Partner in the UK is seeking an experienced Sage Intacct support consultant to join their award-winning team. The role involves responding to customer support calls via phone and email, requiring excellent communication skills and a commitment to delivering exceptional customer service. The company offers a flexible working policy, a positive working environment, and a clear growth plan. Candidates who are bored in their current role or looking for new challenges are encouraged to apply.

Benefits

Flexible working policy

Great company ethos

Access to busy customers immediately

Qualifications

• Accreditation and knowledge of Sage Intacct essential.
• Enthusiasm and the ability to work as part of a team.

Responsibilities

• Respond to customer support calls via telephone and email.
• Provide first class customer service.

Skills

Excellent phone manner

Desire to provide first class customer service

Teamwork

Good work ethic

Knowledge of Sage Intacct

Job description

Company Overview

PKF Smith Cooper Systems is a leading Sage Business Partner with UK wide coverage. We’re proud to be “Good Sage Guys to Deal With” – meaning we act with honesty and integrity in all our dealings with customers, suppliers and staff.

Our people are our biggest asset. Over the last ten years, we have undergone a period of significant positive growth. The key pillar to this success has undoubtedly been the hard work and commitment of our dedicated and talented team, along with the great ethos and great working environment we have created.

Job Responsibilities

As part of our award winning Sage Software support team, you will be required to respond to customer support calls via telephone and email. You will thus need an excellent phone manner and the desire to provide first class customer service.

Qualifications

Again, this is NOT a trainee role, so accreditation and knowledge of Sage Intacct is essential. Crucial to all applicants will be enthusiasm, the ability to work as part of a team and a good work ethic.

Why Us

In return we can offer

Benefits

• a great company with a clear growth plan and the appetite to execute it
• an amazing working environment and team ethos
• plus lots of busy customers to get stuck into immediately.

We operate a flexible working policy and our support desk is now largely home based. As such, all geographies are welcome.

If you are an accredited Sage Intacct support consultant who is bored in your current role, is in between jobs due to the current economic climate or just simply fancy a new challenge, then please get in touch.