SaaS Commercial Account Manager – EMEA

Intercom; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading AI Customer Service company in Greater London seeks an ambitious Commercial Relationship Manager to lead business growth. The role involves managing a portfolio, driving net growth, and collaborating across teams. Candidates should have 2-3 years in a B2B closing role and SaaS experience. Benefits include competitive salary, equity, flexible time off, health insurance, and a hybrid working policy requiring office presence three days a week.

Benefits

Competitive salary and equity

Weekly lunch and snacks

Regular compensation reviews

Pension scheme with match

Health and dental insurance

Flexible paid time off

Paid maternity and paternity leave

Cycle-to-Work Scheme

Qualifications

• 2-3 years experience in a B2B closing role.
• 2+ years of SaaS experience.
• Ability to do light demos.

Responsibilities

• Act as the main point of contact for a book of business.
• Drive net growth within that book.
• Run a proactive renewal process.
• Forecast and plan pacing throughout each month.

Skills

B2B closing experience

SaaS experience

Excellent communication skills

Pain discovery and solution articulation

Opportunity qualification ability

Presentation skills

Forecasting experience

Job description

A leading AI Customer Service company in Greater London seeks an ambitious Commercial Relationship Manager to lead business growth. The role involves managing a portfolio, driving net growth, and collaborating across teams. Candidates should have 2-3 years in a B2B closing role and SaaS experience. Benefits include competitive salary, equity, flexible time off, health insurance, and a hybrid working policy requiring office presence three days a week.