Russian Speaking Customer Service Advisor

Search Consultancy LTD; City of Edinburgh; On-site; GBP 26,000; Full time

Job summary

A global customer service leader in Edinburgh is searching for a Russian Speaking Customer Service Advisor to manage accounts and connect with customers. This full-time position requires fluency in Russian and skills in problem-solving, effective communication, and multitasking. The ideal candidate thrives in a fast-paced environment and is detail-oriented, ensuring smooth interactions. Join a dynamic team and make a difference every day while boosting customer satisfaction.

Qualifications

• Fluent in Russian.
• Clear, confident, and friendly communicator.
• Ability to handle high-volume calls.

Responsibilities

• Manage customer accounts and keep everything on track.
• Handle high-volume calls efficiently.
• Connect with carriers and customers professionally.
• Provide quotes and arrange bookings accurately.

Skills

Great Communicator

Detail-Oriented

Problem Solver

Team Player

Culturally Aware

Job description

Job Title: Russian Speaking Customer Service Advisor
Location: Edinburgh
Salary: £25,800 per year
Employment Type: Full Time, Permanent
Fluent in Russian? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless.

What You’ll Do

• Be the Hero: Manage customer accounts and keep everything on track.
• Stay Cool: Handle high-volume calls without breaking a sweat.
• Build Bridges: Connect with carriers and customers like a pro.
• Deliver the Wow: Go above and beyond to make customers happy.
• Solve Puzzles: Tackle challenges head-on and find smart solutions.
• Make It Happen: Provide quotes, arrange bookings, and process payments accurately.
• Juggle Like a Champ: Multitask with ease using top‑notch tools.
• Show Your Style: Represent the brand with confidence and professionalism.

What We're Looking For

• Great Communicator: Clear, confident, and friendly in every interaction.
• Adaptable: You roll with the punches and thrive on change.
• Detail-Oriented: Accuracy is your superpower.
• Reliable: The team can count on you every time.
• Problem Solver: Quick thinker who loves a challenge.
• Team Player: Collaboration is your thing.
• Culturally Aware: Inclusive and respectful in all interactions.
• Decisive: You make smart choices and keep things moving.

Ready to bring your skills to a role where every day is different? Apply now and let's make it happen!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.