Room Attendant - Casual

Radisson Hotel Group; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel brand in Glasgow is seeking a Room Attendant to join its team. You will ensure high cleanliness standards in guest rooms and public areas, respond promptly to guest requests, and contribute to a positive team environment. Flexibility and strong communication skills are essential. Ideal for those passionate about delivering extraordinary service. Development opportunities and other benefits are provided.

Benefits

Special rates for team members and friends

Development opportunities through Radisson Academy

Complimentary meals on duty

Access to leisure, pool, and gym facilities

28 days holiday

Qualifications

• Flexibility and a positive, Yes I Can! attitude.
• Strong verbal communication skills.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• Maintain cleanliness standards in guest rooms and public areas in accordance with Radisson standards.
• Clean and stock guest rooms, replenish supplies, make beds, and handle guest requests promptly.
• Ensure safety and security procedures are followed during cleaning tasks.

Skills

Attention to detail

Teamwork

Creative problem-solving

Verbal communication

Job description

Overview

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. We are now looking for a Room Attendant to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion — not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That’s a promise!

A hotel that reflects Glasgow's personality; the Radisson RED Hotel Glasgow combines urban style, modern comforts, a love for the arts and a truly warm welcome. Glaswegians love the important things in life: good food, good times and good people — and so do we. The hotel's close to major local attractions like Glasgow Science Centre and nightlife that just has to be sampled.

The Room Attendant Role

Knowing that first impressions count, our housekeeping team are obsessed about presentation, having things in the right place and the house being spotlessly clean to deliver an experience that is beyond expectation — creating memorable moments for our guests.

• Our Room Attendants love keeping up appearances!
• You will ensure our standards of cleanliness are high, our pillows are plumped to perfection and our mirrors are gleaming
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the housekeeping department

As Room Attendant, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Responsibilities

• Maintain cleanliness standards in guest rooms and public areas in accordance with Radisson standards
• Clean and stock guest rooms, replenish supplies, make beds, and handle guest requests promptly
• Ensure safety and security procedures are followed during cleaning tasks

Qualities We Are Looking For In Our Room Attendant

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential

What We Offer

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• Development opportunities, including an individual development plan and unlimited access to more than 20,000 learning modules & programs through Radisson Academy
• Participate in Responsible Business initiatives with the hotel and local communities
• Contributory pension scheme and Life Assurance
• Complimentary meals on duty
• Uniform
• Access to the Employee Assistance Programme
• Excellent opportunities to progress
• 28 days holiday for full-time team members
• Free use of leisure, pool and gym facilities at off-peak times where applicable