Room Attendant

The Peninsula London; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious luxury hotel in London is seeking a dedicated Room Attendant to enhance the cleanliness and comfort of guests' rooms. The successful candidate will collaborate with the housekeeping team, ensure personalized service, and maintain hygiene standards. Candidates should have at least one year of relevant experience in a luxury setting, excellent time management skills, and the flexibility to work night shifts. This is an exceptional opportunity to join a renowned team and enjoy market-leading compensation and benefits.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Qualifications

• Minimum of 1 year experience in housekeeping in a luxury hotel.
• Understanding of hygiene standards and luxury service.
• Flexibility to work night shifts as needed.

Responsibilities

• Ensure personalized service to all guests according to Peninsula Principles.
• Handle queue and makeup rooms promptly as per demand.
• Liaise with teams to ensure timely room servicing and replenishment.
• Assist in monthly inventory of supplies and equipment.

Skills

Guest room cleaning

Time management

Adaptability

Positive attitude

Job description

The Peninsula London is pleased to announce that we are seeking Room Attendant that will work within our housekeeping team and report to the supervisor and coordinator. This role is responsible for contributing to the cleanliness of the guestrooms and residential spaces, delivery of linen, and carrying out any requests to ensure the comfort of our guests and residents. The Peninsula London offers a high level of service within a luxurious and elegant setting that is appreciated more with the contribution of this position, ensuring the highest levels of hygiene and cleanliness throughout.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Ensure personalized service to all guests. Follow Peninsula Principles at all stages. To take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.
• To be able to handle queue rooms and makeup rooms, promptly in time, as per demand.
• Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room.
• Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.

General requirements

• Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.
• Passion and appreciation of quality luxury hotel service and hygiene standards.
• Excellent time management and organization, highly adaptable, naturally positive.
• Flexibility and capability of working under pressure.
• This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

We are delighted to receive your CV and will liaise with suitable candidates directly.