Room Attendant

HSH Group / The Peninsula Hong Kong; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxurious hotel in London is seeking a Room Attendant to ensure the cleanliness of guestrooms and deliver exceptional service. The candidate should have previous experience in luxury hotel housekeeping and a passion for high hygiene standards. This role requires excellent time management and adaptability, with possible night shifts based on needs. Competitive salary and attractive benefits offered.

Benefits

Competitive salary

Attractive benefits

Qualifications

• Previous experience in a luxury hotel housekeeping department for at least 1 year.
• Passion for quality luxury service and hygiene standards.
• Flexibility to work night shift duties based on operational needs.

Responsibilities

• Ensure personalized service to all guests following Peninsula Principles.
• Handle queue and makeup rooms promptly.
• Liaise with minibar/amenity team for timely servicing of rooms.

Skills

Time management

Organization

Adaptability

Positive attitude

Job description

The Peninsula London is seeking a Room Attendant to work within our housekeeping team, reporting to the supervisor and coordinator. This role contributes to the cleanliness of guestrooms and residential spaces, delivers linen, and carries out requests to ensure guest comfort.

We offer a high level of service within a luxurious setting, requiring the highest levels of hygiene and cleanliness.

About the Opportunity

An exceptional chance to join our high-profile flagship hotel in London, with market-leading remuneration, service charge, and attractive benefits.

Join our award-winning group, working alongside a highly experienced team.

Key Accountabilities

• Ensure personalized service to all guests, following Peninsula Principles and updating guest profiles through daily communication with the housekeeping supervisor.
• Handle queue rooms and makeup rooms promptly, as per demand.
• Liaise with the minibar/amenity team to ensure timely servicing and replenishment of rooms.
• Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.

General Requirements

• Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.
• Passion and appreciation of quality luxury hotel service and hygiene standards.
• Excellent time management and organization, highly adaptable, and naturally positive.
• Flexibility and capability of working under pressure.
• Ability and willingness to work night shift duties based on operational needs.

We are an equal opportunities employer and welcome applications from all qualified candidates.