Robotic Surgical Support Associate – MAKO (West of Scotland)

Stryker; Johnstone; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading medical technology company is seeking an Associate Product Support Specialist in Johnstone, Scotland. The role requires clinical product support for the Mako surgical procedures, ensuring effective training and assistance to surgeons. Candidates should have strong communication and analytical skills, a background in sales or clinical experience, and a willingness to travel extensively to meet clients. This is a field-based position with significant responsibilities aimed at enhancing customer satisfaction and supporting the sales team.

Qualifications

• Excellent communication skills in spoken and written English.
• First professional experience in sales of capital goods or consumables.
• Willingness to travel extensively.

Responsibilities

• Provide clinical product support before, during, and after surgical procedures.
• Educate clients on the clinical benefits of Stryker's Mako robot.
• Develop short and medium-term strategies in collaboration with customers.

Skills

Communication skills

Sales skills

Analytical skills

Teamwork

Commercial awareness

Problem-solving

Education

Degree level Higher Education

Market knowledge and Medical Background

Tools

CRM Tool

Job description

A leading medical technology company is seeking an Associate Product Support Specialist in Johnstone, Scotland. The role requires clinical product support for the Mako surgical procedures, ensuring effective training and assistance to surgeons. Candidates should have strong communication and analytical skills, a background in sales or clinical experience, and a willingness to travel extensively to meet clients. This is a field-based position with significant responsibilities aimed at enhancing customer satisfaction and supporting the sales team.