Roaming Smart Meter Dual Fuel Engineer

SERT Group Limited; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading provider of energy and infrastructure services is seeking experienced Dual Fuel Engineers to ensure safe installation and maintenance of smart meters. The role offers a competitive salary with uncapped productivity bonuses, a company vehicle, and opportunities for progression. Join a forward-thinking organization that values safety and career development.

Benefits

Matched or contributory pension scheme

Annual safety and attendance bonuses

Paid overtime at enhanced rates

Company vehicle and fuel card

22 days holiday plus bank holidays

Life assurance and access to 24/7 GP services

Employee assistance programme

Enhanced maternity, paternity and adoption leave

Qualifications

• Full UK driving licence (held for at least 12 months, with fewer than 6 points).
• Familiarity with MOCOPA standards and multi-rate metering.

Responsibilities

• Install, exchange and commission gas and electric smart meters (SMETS2).
• Carry out maintenance, fault‑finding and removal of existing meters.
• Deliver excellent customer service, explaining product features and safe usage.

Skills

Proven experience installing gas and electric smart meters

Excellent customer service

Fault-finding and maintenance

Health and safety promotion

Education

CCN1 / CMA1 / CMA3 and MET1 qualifications

NVQ Level 2 in Smart Metering Dual Fuel

Tools

Company-issued tablet

Job description

Industry: Utilities and Green Energy, SMART Meter

Salary: Competitive, with productivity and attendance bonuses

Location: Nationwide (UK)

Job Type: Permanent

Salary: Competitive, with productivity and attendance bonuses

About the Role

This is an exciting opportunity for experienced Dual Fuel Engineers to join a leading provider of energy and infrastructure services. The role focuses on the safe installation, maintenance and removal of SMETS2 smart meters in domestic properties. You’ll be supporting major energy suppliers to ensure customers are billed accurately and understand the benefits of their smart metering systems.

As a Roaming Engineer, you’ll respond to emergency and maintenance appointments across different regions, helping to keep customers’ energy systems working safely and efficiently.

Key Responsibilities

• Install, exchange and commission gas and electric smart meters (SMETS2).
• Carry out maintenance, fault‑finding and removal of existing meters.
• Deliver excellent customer service, explaining product features and safe usage.
• Complete around five installations per day, with opportunities for productivity bonuses.
• Maintain accurate records using a company‑issued tablet and scheduling system.
• Promote a strong health and safety culture in every task.
• Attend regular team briefings and ongoing technical development sessions.

Requirements

• Full UK driving licence (held for at least 12 months, with fewer than 6 points).
• CCN1 / CMA1 / CMA3 and MET1 qualifications, or NVQ Level 2 in Smart Metering Dual Fuel.
• Proven experience installing gas and electric smart meters.
• Familiarity with MOCOPA standards and multi‑rate metering.

Desirable (but not essential)

• Additional qualifications such as REGT1 or 3 Phase.
• EUSR registration.

What’s on Offer

• Matched or contributory pension scheme.
• Annual safety and attendance bonuses (up to £2,000 total).
• Uncapped productivity bonus.
• Paid overtime at enhanced rates (time and a half, double time on Sundays).
• Company vehicle and fuel card for business use.
• 22 days holiday plus bank holidays (rising to 25 with service).
• Life assurance and access to 24/7 GP services.
• Employee assistance programme and reward platform.
• Enhanced maternity, paternity and adoption leave.
• Opportunities for progression, most field managers have been promoted internally.

Why Apply?

Join a forward‑thinking organisation committed to safety, inclusion and career development. You’ll be part of a team that values professionalism, diversity and continuous improvement, with real opportunities to progress into senior technical or leadership roles.