Roadside Vehicle Technician

Direct Line Group; Aylesbury; On-site; GBP 40,000 - 48,000; Full time

Job summary

Join a leading company as a Vehicle Technician where you'll assist customers with vehicle issues. This permanent role offers a competitive salary and various benefits, including a pension and health insurance. Enjoy a fulfilling career with opportunities for growth and a focus on customer satisfaction.

Benefits

9% employer-contributed pension

50% off home, motor, and pet insurance

Optional health and dental insurance

EV car scheme

Generous holiday allowance

Qualifications

• Experience in the motor repair industry.
• Knowledge of up-to-date vehicle repair techniques.

Responsibilities

• Assist customers by diagnosing and resolving vehicle issues.
• Work independently and collaborate with dispatch teams.

Skills

Empathy

Problem Solving

Collaboration

Education

NVQ Level 2 in Light Vehicle Maintenance

Job description

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team, you'll be an integral part of our expanding services — the backbone of our operations — and enjoy a career with variety and fulfillment. It's Miles Better.

What you'll be doing

This is a permanent role based in Welwyn Garden City, St Albans, Aylesbury, High Wycombe, or Watford.

You will work 40 hours a week, four days a week, on a shift pattern between 7am and 8pm, Monday to Sunday, with optional overtime.

We will provide a Green Flag vehicle, and you will start your day from home. Your role involves assisting customers by diagnosing and resolving vehicle issues such as fuel problems, tyre repairs or replacements, or battery issues, ensuring they can continue their journey safely.

• Salary up to £40,000 depending on experience, with an OTE of £44,000-£48,000.
• Additional benefits include a 9% employer-contributed pension and overtime opportunities.

What you'll need

• Be at least 21 years old for insurance purposes.
• A current Category B driving license.
• NVQ Level 2 or similar accreditation in light vehicle maintenance (preferred).
• Empathy and a commitment to achieving the best outcome for customers.
• Experience in the motor repair industry.
• Experience working independently (desirable).
• Knowledge of up-to-date vehicle repair techniques.
• Adherence to best practices and health & safety standards.
• Ability to collaborate with dispatch teams to enhance the customer experience.
• Self-initiative and proactive problem-solving skills.

Benefits

We value our colleagues and offer benefits that support your lifestyle, including:

• 9% employer-contributed pension.
• 50% off home, motor, and pet insurance, plus free travel and breakdown cover.
• Optional health and dental insurance.
• EV car scheme for leasing electric or hybrid vehicles.
• Generous holiday allowance.
• Share schemes, discounts, and cashback offers.

Our benefits aim to support your work-life balance and personal well-being, recognizing that our people are our greatest asset.

Be yourself

Direct Line Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone can succeed. If you require adjustments during the recruitment process, please contact our recruitment team.

#LI-LC1