Roadside Rescue Mechanic - Newmarket

The Automobile Association; Fen Ditton; On-site; GBP 54,000; Full time

Job summary

A leading UK motoring organization is seeking a Roadside Rescue Mechanic to provide exceptional roadside assistance to members and ensure they feel safe and supported. You will leverage your technical expertise to diagnose and fix vehicles in various conditions. The role offers competitive earnings with a salary of £54,000 OTE and numerous benefits including a pension contribution, holiday days, and comprehensive training opportunities. This position requires a NVQ3 in Vehicle Maintenance and a full driving license with minimal points.

Benefits

£3,500 location allowance

23 days holiday plus bank holidays

Free breakdown cover

Company vehicle and equipment

24/7 remote GP service

Qualifications

• NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
• Full category B driving licence with 6 points or less.

Responsibilities

• Provide roadside assistance to members and diagnose vehicle issues.
• Work independently as well as part of a team.
• Utilize technical expertise to solve vehicle problems.

Skills

Technical expertise

Customer communication

Problem-solving

Self-motivation

Education

NVQ3 in Vehicle Maintenance and Repair or equivalent

Job description

Roadside Rescue Mechanic

As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen while driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we go the extra mile for you, with training, support and opportunities for development.

Key Responsibilities

• Communicator – You are our master of diagnostics and fundamental in delighting your customers. You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
• Self‑starter – You will be content working independently as well as collaborating as part of a team, driving to different locations in all weathers.
• Fixer / Problem Solver – You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day.
• You will work shifts, which could include evenings, weekends and Bank Holidays, and start and finish on your driveway (paid from the moment you get in your van to the moment you get home). Sign‑on locations are also available for discussion.
• Each year you choose your standby hours preferences to suit your lifestyle and work‑life balance.

What You’ll Need

• NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
• A full category B driving licence, with 6 points or less.

Benefits & Compensation

• Salary: £54,000 OTE £36,140 + £3,500 location allowance.
• Top performers can earn upwards of OTE £60,000.
• Eligibility for location allowance is based on your home postcode.
• Up to 7% company pension contribution.
• 23 days holiday (increases with service) plus bank holidays.
• Free breakdown cover from day one.
• Van, full uniform, boots and the best available equipment provided.
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
• Industry leading training and fully supported development programmes.

Why Join the AA

The AA is the UK’s largest motoring organisation. As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.

How to Apply

You can apply today with or without a CV. If you wish to apply without a CV, please list your most recent experience along with your qualifications on the application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete pre‑employment checks including work reference, credit and criminal record checks. Ready for anything? Apply today.