Road Freight Forwarder

WR Logistics; West Horndon; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A logistics company in West Horndon is looking for an experienced EU Road Freight Coordinator (Imports) to manage import shipments, ensure compliance, and provide exceptional customer service. The role offers a competitive salary of up to £30,000 and hybrid working options after probation, promoting growth within a supportive team environment.

Benefits

Competitive salary

Hybrid working

Pension scheme

Collaborative team environment

Qualifications

• Proven experience in EU road freight forwarding working for a freight forwarder.
• Strong knowledge of imports and customs procedures.
• Solid understanding of EU transport regulations.

Responsibilities

• Managing the end-to-end process for EU road freight import shipments.
• Quoting, booking, and tracking freight movements with accuracy and care.
• Building strong relationships with hauliers, carriers, and European partners.
• Monitoring shipments through to POD and keeping clients fully updated.
• Handling customs paperwork and ensuring full regulatory compliance.
• Proactively resolving any operational issues with professionalism.
• Acting as a reliable point of contact, delivering excellent customer service.

Skills

Experience in EU road freight forwarding

Knowledge of Imports and customs procedures

Understanding of EU transport regulations

Organizational skills

Communication skills

Job description

EU Road Freight Coordinator - Imports

Salary: Up to £30,000

Location: Brentwood, Essex Full‑time

Hybrid working: 2 days from home after probation

We're looking for an experienced EU Road Freight Coordinator (Imports) to play a key role in our thriving Brentwood operation. If you're passionate about delivering seamless logistics solutions, take pride in providing first‑class service, and want to grow your career in a supportive environment, we'd love to hear from you.

What You’ll Be Doing

• Managing the end‑to‑end process for EU road freight import shipments
• Quoting, booking, and tracking freight movements with accuracy and care
• Building strong relationships with hauliers, carriers, and European partners
• Monitoring shipments through to POD and keeping clients fully updated
• Handling customs paperwork and ensuring full regulatory compliance
• Proactively resolving any operational issues with professionalism
• Acting as a reliable point of contact, delivering excellent customer service

What We’re Looking For

• Proven experience in EU road freight forwarding working for a freight forwarder
• Strong knowledge of Imports and customs procedures
• Solid understanding of EU transport regulations
• Highly organised with exceptional attention to detail
• Confident communicator and proactive problem solver

What We Offer

• Competitive salary - up to £30,000
• Hybrid working - 2 days from home after probation
• A friendly, collaborative team and genuine opportunities to progress
• Pension scheme and additional company benefits