Road Freight Coordinator

WR Logistics; Lichfield; On-site; GBP 30,000; Full time

Job summary

A logistics company in Lichfield is seeking a Road Freight Forwarder to manage customer accounts and handle the full lifecycle of road freight imports and exports. The ideal candidate will have 1-2 years of experience, strong knowledge of the Irish road freight market, and a proactive customer-focused attitude. This role offers up to £30,000 annually.

Qualifications

• 1-2 years' experience in road freight forwarding for a UK based forwarder.
• Ability to manage both FTL and groupage consignments.
• Experience preparing competitive quotations.

Responsibilities

• Manage road freight operations across import and export shipments.
• Build and maintain strong customer relationships.
• Ensure shipments are delivered on time to customer expectations.

Skills

Customer service excellence

Strong communication skills

Proactive attitude

Knowledge of Irish road freight market

Job description

Overview

Road Freight Forwarder - Lichfield - Up to £30,000

Our client is seeking a Road Freight Forwarder to join a well-established international logistics company in Lichfield. This role focuses on managing customer accounts and handling the full life cycle of road freight imports and exports, with a particular emphasis on groupage services.

Responsibilities

• Manage road freight operations across import and export shipments.
• Handle both FTL and groupage consignments.
• Provide accurate spot quotes to customers and win new business.
• Build and maintain strong customer relationships.
• Deliver excellent customer service at all stages of the shipment cycle.
• Liaise with partners and subcontractors, negotiating rates as needed.
• Ensure shipments are delivered on time and to customer expectations.
• Contribute to achieving KPI targets.
• Promote the company's brand and values through professional service delivery.

Requirements

• 1-2 years' experience in road freight forwarding for a UK based forwarder
• Strong knowledge of the Irish road freight market, post-Brexit (essential).
• Experience in both imports and exports.
• Previous work with subcontractors, carriers, and logistics partners.
• Ability to prepare competitive quotations.
• Strong communication and relationship-building skills.
• Positive, proactive, and customer-focused attitude.

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy