Rituals Expert: Luxury Retail Team Leader

Rituals; York and North Yorkshire; On-site; GBP 22,000 - 30,000; Full time

Job summary

A luxury retail brand in York is seeking a Rituals Expert to join its in-store management team. You will act as a lead sales advisor and mentor to the team while providing exceptional customer experiences. Ideal candidates should have prior supervisory experience in retail or hospitality and a strong customer-service mentality. This role offers the chance to develop your professional skills in a dynamic luxury environment.

Qualifications

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

Responsibilities

• Work alongside Store Manager and team to achieve store goals.
• Interact directly with customers to ensure an optimal experience.
• Mentor and support Rituals Advisors.

Skills

Mentoring team members

Customer service

Problem solving

Performance motivation

Job description

A luxury retail brand in York is seeking a Rituals Expert to join its in-store management team. You will act as a lead sales advisor and mentor to the team while providing exceptional customer experiences. Ideal candidates should have prior supervisory experience in retail or hospitality and a strong customer-service mentality. This role offers the chance to develop your professional skills in a dynamic luxury environment.