Risk Manager, Customer Operations | Data-Driven Leader

Capital One UK; Keynsham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services firm is seeking a Risk Manager in Customer Operations to provide strategic risk insights and drive improvement initiatives. You will thrive in a collaborative environment where innovative problem solving and strong analytical skills are essential. Your responsibilities include developing risk strategies, conducting risk assessments, and enhancing business processes to achieve optimal outcomes. This permanent role is based in Nottingham with a hybrid working model, offering great career progression opportunities and competitive benefits.

Benefits

Pension scheme

Bonus

Generous holiday entitlement

Private medical insurance

Flexible benefits

Qualifications

• Experience in risk management and compliance.
• Strong verbal and written communication skills.
• Comfortable presenting to senior leaders.

Responsibilities

• Provide professional risk judgment for business challenges.
• Develop and deploy innovative solutions to mitigate risks.
• Conduct Enterprise Risk Assessments.
• Collaborate across risk and business support functions.

Skills

Analytical skills

Communication skills

Risk assessment

Collaborative mindset

Problem-solving

Education

Relevant degree or equivalent experience

Job description

A leading financial services firm is seeking a Risk Manager in Customer Operations to provide strategic risk insights and drive improvement initiatives. You will thrive in a collaborative environment where innovative problem solving and strong analytical skills are essential. Your responsibilities include developing risk strategies, conducting risk assessments, and enhancing business processes to achieve optimal outcomes. This permanent role is based in Nottingham with a hybrid working model, offering great career progression opportunities and competitive benefits.