Retrofit Resident Liaison - Field Role with Fuel Allowance

Skilled Careers; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency in the UK is seeking an experienced Resident Liaison Officer to join a major retrofit project. Located out of Leamington Spa, this role involves acting as the main contact for residents, ensuring minimal disruption during home energy improvements. Candidates should have a background in social housing or repairs and possess strong communication and organizational skills. A full UK driving license is required due to multiple site visits. Competitive hourly rate with the potential for permanent employment based on performance.

Benefits

Fuel allowance for on-site travel

Temporary contract with potential for permanence

Qualifications

• Proven experience in social housing, repairs, or property refurbishment.
• Experience in retrofit or home energy improvement projects is advantageous.
• Ability to build rapport and manage expectations effectively.

Responsibilities

• Act as the primary liaison between residents and site management.
• Coordinate access with residents to their homes.
• Handle and resolve resident queries and complaints.
• Maintain detailed records of communication with residents.
• Visit properties to liaise with residents and assist with logistical issues.

Skills

Experience as a Resident Liaison Officer

Exceptional verbal and written communication

Compassionate and patient approach

Strong organizational skills

Full UK driving license

Job description

A recruitment agency in the UK is seeking an experienced Resident Liaison Officer to join a major retrofit project. Located out of Leamington Spa, this role involves acting as the main contact for residents, ensuring minimal disruption during home energy improvements. Candidates should have a background in social housing or repairs and possess strong communication and organizational skills. A full UK driving license is required due to multiple site visits. Competitive hourly rate with the potential for permanent employment based on performance.