Retail Workshop Technician

Sharp Gaming; England; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading gaming technology company in the UK is seeking a skilled technician to support and repair their fleet of self-service betting terminals and technical components. This role requires excellent problem-solving skills and proficiency in PC repairs. Candidates should have a proactive approach and be able to work under pressure. Competitive salary and diverse benefits offered, including an annual leave entitlement based on length of service.

Benefits

Competitive rate of pay

Generous discretionary bonus schemes

Annual leave entitlement increases with length of service

Access to an online GP 24/7

Enhanced Maternity & Paternity Pay

Access to a pay day savings scheme

Qualifications

• Excellent interpersonal and written communication skills.
• Appropriate level of computer literacy.
• Proficiency in general PC and electronics support and repair.

Responsibilities

• Fault-finding and repair procedures of all Retail-related hardware.
• PC repairs and reimaging of software.
• Configuration and testing.

Skills

Excellent interpersonal and written communication skills

Computer literacy

Problem-solving skills

Technical skills

Network skills

General PC and electronics support and repair

Gaming machine repair and support

Job description

About Us

Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this.

We recently migrated all of our customers onto our very own proprietary platform - so it's an exciting time to join us. With the help of our new platform, we're able to pioneer new products and drive more advanced, creative technologies. The result? Unrivalled experiences for millions of customers worldwide.

Betfred's Technology department is driven by innovation, and you'll be at the heart of unlocking our new platform's potential. So, if you want to help shape the future of betting and gaming, then it's time to join us.

Job Purpose

Working within a busy workshop and warehousing facility, the successful candidate will be required to work within a small team who support, maintain, repair and refurbish the company’s fleet of self-service betting terminals, technical components, Epos equipment, TV and other generic tech stock, as well as manage the day-to-day duties that the other members of the team undertake.

Job Duties

• Fault-finding and repair procedures of all Retail-related hardware
• PC repairs and reimaging of software.
• Printer and scanner repairs and testing.
• Configuration and testing.
• Operation of an asset stock system to aid the business in tracking high-value items.
• Supporting all aspects of the daily duties of the workshop and distribution of equipment.

Knowledge, Skills and Experience

Essential

• Excellent interpersonal and written communication skills.
• Appropriate level of computer literacy.
• Appropriate level of problem-solving skills.
• Appropriate level of technical skills.
• Appropriate level of network skills.
• Proficiency in general PC and electronics support and repair
• Proficiency in gaming machine repair and support

Desirable (training will be provided):

• Portable appliance testing qualification would be required but training will be provided to the successful candidate
• Able to follow and carry out instructions
• Able to remain calm under pressure.
• Proactive approach to work.
• Friendly, approachable attitude towards team and others
• Able to meet tight deadlines.
• Ongoing commitment to personal development.
• Able to work alone and self-motivated.
• Resourceful.
• Flexible approach to working hours as required by the business to work weekends, Bank Holidays and evenings (remote work possible in some scenarios, to be discussed and agreed with Line Manager).

What’s in it for you?

We offer a variety of competitive benefits, some of which vary depending on the role you’re recruited to. Some of what you can expect in this role includes:

• A competitive rate of pay and pension contribution (£30,000 - £33,500)
• Generous discretionary bonus schemes, incentives and competitions
• An annual leave entitlement that increases with length of service
• Access to an online GP 24/7, 365 days a year for you and your immediate family.
• Employee wellbeing support through our Employee Assistance Programme
• Enhanced Maternity & Paternity Pay
• Long Service Recognition
• Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream.

For more information, visit our website: betfredcareers.com/why-join/