Retail Warehouse Associate — Customer Service & Stock Expert

Dobbies Garden Centres; Bury St Edmunds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading garden centre retailer in Bury St Edmunds is seeking a Warehouse Assistant to enhance customer experience and support warehouse operations. The role involves providing exceptional customer service, maintaining high standards in the warehouse, and working collaboratively with the team. Ideal candidates will possess a passion for customer service and retail experience. This position offers various benefits including generous discounts and access to development programmes.

Benefits

Generous annual leave

Uncapped discounts across stores

Access to financial wellbeing support

Confidential support services

Development programmes

Qualifications

• Passion for delivering great customer experience.
• Experience in retail and understanding of stock processes.
• Ability to work well within a team.

Responsibilities

• Providing excellent customer service.
• Supporting warehouse team with deliveries.
• Maintaining cleanliness and upkeep of the store.

Skills

Customer service skills

Teamwork

Operations expertise

Stock process understanding

Forklift truck license

Ability to learn new skills

Job description

A leading garden centre retailer in Bury St Edmunds is seeking a Warehouse Assistant to enhance customer experience and support warehouse operations. The role involves providing exceptional customer service, maintaining high standards in the warehouse, and working collaboratively with the team. Ideal candidates will possess a passion for customer service and retail experience. This position offers various benefits including generous discounts and access to development programmes.