Retail Team Leader - Inspire, Coach & Deliver Great Service

Home Bargains; Bangor; On-site; GBP 26,000 - 31,000; Full time

Job summary

A fast-growing retail chain in Northern Ireland is seeking a Team Leader to ensure exceptional customer service and manage store operations efficiently. You will supervise a dedicated team, set daily priorities, and maintain high standards in the store. Ideal candidates will have supervisory experience in retail, a strong focus on customer satisfaction, and the ability to effectively communicate and lead. This role offers a full-time salary of £30,887 FTE, with benefits such as a company pension and substantial annual leave.

Benefits

28 days annual leave, increasing to 33 after 5 years

Contributable company pension scheme

10% store discount

Death in Service Benefit

Long service recognition

Access to in-house training programs

Employee Assistance Programme

Qualifications

• Experience supervising in a retail or hospitality environment.
• Confident in leading and supporting colleagues.
• Strong focus on delivering customer service.

Responsibilities

• Work alongside the management team to set daily priorities.
• Train and guide new and seasoned colleagues.
• Ensure high standards and a welcoming store environment.
• Encourage idea sharing and improvements among the team.

Skills

Supervising experience

Prioritisation

Customer service focus

Clear communication

Job description

A fast-growing retail chain in Northern Ireland is seeking a Team Leader to ensure exceptional customer service and manage store operations efficiently. You will supervise a dedicated team, set daily priorities, and maintain high standards in the store. Ideal candidates will have supervisory experience in retail, a strong focus on customer satisfaction, and the ability to effectively communicate and lead. This role offers a full-time salary of £30,887 FTE, with benefits such as a company pension and substantial annual leave.