Retail Team Leader: Coach, Sell, Deliver Great Service

Three; Kidderminster; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading telecommunications company in Kidderminster is seeking a passionate individual to join their Retail team as an Assistant Store Manager. In this role, you will coach a team to deliver exceptional customer service and support store operations. Candidates with strong leadership skills, though not necessarily from the mobile industry, are encouraged to apply. This position offers a competitive salary, performance bonuses, and opportunities for career progression.

Benefits

Competitive salary

Brand-new smartphone on unlimited data plan

28 days leave + 3 personal days

Headspace subscription

Employee discounts scheme

Training courses and career development

Qualifications

• Experience managing a team and focusing on development.
• A passion for customer service and leading by example.
• Experience working to and exceeding sales targets and KPI's.

Responsibilities

• Support the running of our retail stores and achieve KPI's.
• Ensure we deliver unbeatable customer service by leading by example.
• Support a team in encouraging customers to enjoy our products.

Skills

Customer Service

Team Leadership

Sales Target Achievement

Coaching and Development

Job description

A leading telecommunications company in Kidderminster is seeking a passionate individual to join their Retail team as an Assistant Store Manager. In this role, you will coach a team to deliver exceptional customer service and support store operations. Candidates with strong leadership skills, though not necessarily from the mobile industry, are encouraged to apply. This position offers a competitive salary, performance bonuses, and opportunities for career progression.