Retail Supervisor - (Merrell & Saucony) - Cannock McArthur Glen Outlet - 32 hours per week

Sweaty Betty; Cannock; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading sportswear retailer in Cannock seeks a Supervisor to support store management and ensure high standards of customer service. Responsibilities include cash handling, stock control, and visual merchandising. Ideal candidates are customer service oriented, flexible, and possess excellent communication skills. This role offers a chance to represent the brand and requires flexibility in scheduling, including weekends and evenings.

Benefits

Free uniform (footwear allowance)

Discounts at brands within Wolverine

Health Cash Plan benefit

25 days holiday

Qualifications

• Experience working in a customer-facing role.
• Flexibility to work weekends, evenings, and holidays.
• Excellent communication skills.

Responsibilities

• Support store management in running the store.
• Ensure exceptional standards of customer service.
• Manage stock and adhere to merchandising guidelines.

Skills

Customer service skills

Flexibility

Communication skills

Initiative

Relationship-building

Job description

Your Journey

As a Supervisor in a Sweaty Betty store, you will support the team to live by the Merrell and Sauconyvalues and act as the go-to person in the absence of your manager. You are cool, calmand collected under pressure. Never be afraid to step in, you make it your priority to be a fountain of knowledge on products and standards.

Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security. As a lover of Merrell and Saucony, you help to bring the brandto life and welcome the chance to spread your passion for the brand both inside your store and outside the community.

Please note :

this role requires a commitment of contracted hours per week, including some weekdays and weekends. There may also be some evening work.

What You’ll Be Doing

Support the store management team in all aspects of running the store, including; opening andclosing the store, cash-handling, stock control, merchandising and maintaining a clean andwell-presented store,at all times

Act as a role model for the team by demonstrating a positive attitude andcommitment toproduct knowledge

Ensure exceptional standards of customer service

Take ownership over stock management and executing visual merchandising guidelines,contributing towards and delivering on store KPIs

Maintain compliance with company policies, including health and safety regulations andinventory management

Drive the store’s success by being an ambassador and supporting local marketing efforts

Must Haves

Experience working in a customer-facing role

Flexible and adaptable, you are comfortable working in a fast-paced environment

Confident to take the initiative and handle situations as they arise

Passionate about developing yourself and others, whether inside or outside SB

Excellent communication skills

Effective relationship-builder

Flexibility to work on the weekend as well as on weekdays, evenings and holiday periods

The Extras

• Free uniform (footwear allowance for Merrell and Saucony)
• Discounts at brands within Wolverine
• Health Cash Plan benefit withMedicash (following successfully passing probation)
• 25days holiday (pro-rated if working part-time)