Retail Supervisor: Lead Customer Service & Store Standards

Screwfix; Winsford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in England is seeking a Retail Supervisor who will lead the team while ensuring high store standards and excellent customer service. The candidate should have supervisory experience in a fast-paced environment and be skilled in translating customer service into sales. This position offers competitive pay, 28 days of annual leave, a comprehensive pension scheme, and opportunities for professional development. Join a supportive and fun team dedicated to customer satisfaction.

Benefits

Competitive salary

28 days annual leave

Company pension scheme

Life cover

Employee discount

Discounted healthcare

Share save schemes

Ongoing training and development

Qualifications

• Proven experience as a supervisor or duty manager in a fast-paced retail environment.
• Ability to give excellent customer service and convert it into sales.
• Flexible, reliable, and hardworking attitude.

Responsibilities

• Lead the team and ensure great customer service.
• Manage store standards, cash reconciliations, and stock.
• Collaborate with the team to maintain a positive work environment.

Skills

Customer service

Team leadership

Sales translation

Attention to detail

Job description

A leading retail company in England is seeking a Retail Supervisor who will lead the team while ensuring high store standards and excellent customer service. The candidate should have supervisory experience in a fast-paced environment and be skilled in translating customer service into sales. This position offers competitive pay, 28 days of annual leave, a comprehensive pension scheme, and opportunities for professional development. Join a supportive and fun team dedicated to customer satisfaction.