Retail Supervisor: Lead, Coach & Delight Customers

Holland & Barrett International Limited; Ferndown; On-site; GBP 13,000 - 20,000; Full time

Job summary

A well-known retail health and wellness company is seeking a Retail Supervisor in Ferndown. In this role, you will lead your team to enhance performance and ensure excellent customer experiences. You will be responsible for coaching colleagues, maintaining store standards, and supporting commercial performance. The ideal candidate is a confident team player with previous retail experience. This position offers 20 hours of work per week at an hourly rate of £13.45.

Qualifications

• Experience in a retail environment, particularly in a supervisory role.
• Strong interpersonal and communication skills.
• Ability to lead and motivate a team.

Responsibilities

• Support Store Manager in driving performance and achieving results.
• Coach colleagues to deliver exceptional customer service.
• Maintain a customer-first culture across store operations.

Skills

Team leadership

Customer service

Coaching

Job description

A well-known retail health and wellness company is seeking a Retail Supervisor in Ferndown. In this role, you will lead your team to enhance performance and ensure excellent customer experiences. You will be responsible for coaching colleagues, maintaining store standards, and supporting commercial performance. The ideal candidate is a confident team player with previous retail experience. This position offers 20 hours of work per week at an hourly rate of £13.45.