Retail Supervisor

Thomas Sabo; London; On-site; GBP 31,000; Full time

Job summary

A leading jewellery brand in London seeks a Retail Supervisor to enhance sales and customer experience. The ideal candidate will have 1-2 years experience in retail supervision, strong leadership qualities, and a proven sales record. This role offers an annual salary of £30,485 OTE and various perks including discounts and enhanced holiday entitlement.

Benefits

Birthday off

65% off discount

Jewellery allowance up to £2000

Enhanced holiday entitlement

Cash plan health insurance

Referral rewards

Qualifications

• 1-2 years of experience at Retail Supervisor Level.
• Proven sales record with personal sales KPIs.
• Experience in premium retail.

Responsibilities

• Act as a brand ambassador, promoting products and engaging with customers.
• Lead a team and ensure excellent customer service.
• Meet and exceed sales targets.

Skills

Customer service skills

Sales track record

Team leadership

Job description

Overview

Retail Supervisor, Kings Cross London 37.5 hrs - Salary: Annual Salary £30,485 OTE

Responsibilities

• We are looking for passionate, sales-driven brand ambassadors. To be a THOMAS SABO brand ambassador, you must be passionate about the brand, our products and our customers.

Benefits and Perks

• Annual salary £30,485 OTE
• Contract: Fixed Term
• Contract dates: Mid-October 2025 - Mid-January 2026
• Competitive base salary, monthly bonus, commission on every item sold
• Exciting incentives
• Up to £2000 per year (pro-rata) jewellery allowance
• 65% off discount
• Your birthday off
• Enhanced holiday entitlement starting at 28 days including bank holidays and increasing to 31 days after one year of service (pro-rata for part time colleagues)
• Holiday purchase scheme
• Length of service rewards
• Volunteering days
• Free 24/7 access to Employee & Family Assistance Programme via Retail Trust offering wellbeing and financial support as well as discounts
• Enhanced sickness and emergency paid leave
• Pay on demand available
• Cycle to work scheme
• Cash plan health insurance
• Referral rewards
• Nationwide opportunities across Boutiques and Concession Counters
• Frequent training to aid your career growth and progression within THOMAS SABO
• Subject to successful completion of probation

Requirements

• Previous 1-2 years' experience at Retail Supervisor Level
• Passionate, driven individuals with strong customer service skills
• Proven sales track record and the demonstrated ability to meet and exceed your personal sales KPIs
• Premium retail experience
• Ability to work well in a team environment and lead by example
• Experience of opening/closing a standalone store
• Flexible to work in other local stores as required

Company

THOMAS SABO is an innovative, international lifestyle company, with a passion for creating unique, highly expressive jewellery and accessories that allow you to express your personality.

At its core, the THOMAS SABO vision is inextricably linked to that of Thomas Sabo himself: our founder, visionary and mentor. We take our responsibility to the environment seriously and are committed to our relationships with customers, partners and place paramount importance on our colleagues.

Commitment

At THOMAS SABO our aim is to foster a supportive and collaborative culture, providing our colleagues with the positive working environment we believe they deserve and as with our eclectic jewellery collections, we celebrate diversity. We are passionate about inclusivity and promote equality. We are committed to providing a supportive workplace where everyone in our team feels valued, included and most importantly, can be themselves at work. We strive to provide opportunities for career growth and encourage individual successes, recognising talent and celebrating achievements. THOMAS SABO is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Please note that due to large volume of applicants only successful candidates will be contacted for an interview.