Retail Store Manager Holyhead Superstore

Cancer Research UK (CRUK); Holyhead; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading charity organization in Holyhead seeks a Superstore Manager to oversee operations, maximize profits, and inspire a diverse team of staff and volunteers. Responsibilities include managing stock, engaging with the community, and ensuring compliance with policies. The ideal candidate possesses strong commercial awareness and experience in sales targets. This role offers a competitive salary, comprehensive benefits, and career development opportunities in a supportive environment.

Benefits

Generous salary and benefits package

Retirement plan

Flexible leave allowance

Discounts on travel and technology

Gym membership

Confidential wellbeing support

Qualifications

• Previous success in sales and profit targets.
• Experience managing and inspiring diverse teams.
• Strong comfort working in target-driven environments.

Responsibilities

• Guide and engage a diverse superstore team.
• Responsible for commercial operations of the superstore.
• Provide excellent customer service and maximize profit.

Skills

Commercial awareness

Team management

Target motivation

Multi-tasking

Adaptability

Creativity

Flexibility

Job description

Superstore manager

£29,094 - £34,115 plus benefits

Reports to: Area manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week

Location: Holyhead Superstore

Closing date: Sunday 14th December 2025 23:55

To apply you must be eligible to work in the UK. Cancer Research UK does not offer visa sponsorship.

At Cancer Research UK we exist to beat cancer. We are professionals with purpose, beating cancer every day. We need to go much further and much faster. That’s why we’re looking for someone talented, determined and like you.

What will I be doing?

• Guiding, inspiring and engaging a team of paid staff and volunteers, including recruitment, retention and development of a diverse superstore team.
• Taking ownership and responsibility for the commercial running of your superstore, including display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income.
• Leading by example and providing excellent customer and supporter service.
• Maximising profit through effective cost control and sales.
• Working to agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing.
• Creating relationships with your local community and Cancer Research UK colleagues to generate community engagement and additional income and stock.
• Overseeing the movement and distribution of large volumes of donations across other Cancer Research UK shops, superstores and eCommerce.
• Organising and running creative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
• There will be a varied amount of manual handling and physical activity required within the day‑to‑day duties of the role.

What are you looking for?

• Commercial awareness with previous success working with sales and profit targets.
• Experience of managing and inspiring a large and diverse team of people.
• Comfort working within targets and motivating others to achieve those targets.
• The ability to multi‑task in a lively high volume retail environment with large volumes of stock.
• Adaptability in changing situations, including being able to work effectively independently.
• Creativity and a desire to seek out opportunities for new and innovative ways of working.
• Flexibility – our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high‑quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; we won’t be able to view them until we invite you for an interview. Instead, complete the work history section of the online application form. You will spend 4 weeks in a training shop, learning from a Training Shop Manager, which may be at a different location to the role you applied for. Any offer of employment will be subject to a satisfactory basic DBS check. For more information on this career opportunity, visit our website or contact us at [e-mail]. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under‑represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. Please contact [e-mail] or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18.